Account Manager II
At a glance
Mid-level Account Management role at Clariant. Riverwood.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage Heart and Belly accounts plus the PHC distributor network across Australia and New Zealand
- Maintain relationships with procurement, R&D and product development while improving account satisfaction
- Handle contracts, pricing, overdue balances and customer demand insights
- Grow specified-product share through bids and tenders, while addressing churn risks
- Keep CRM records, the new-business pipeline and sales forecasts accurate with BD support
What you bring
- A degree in science, pharmaceuticals, engineering or management is required
- Seven to ten years of commercial or sales-management experience with a proven record
- Commercial judgment, sales motivation, resilience, adaptability and a record of delivering results
Who this fits
This role suits an experienced commercial account manager who can grow existing customers, manage distributors and coordinate with CSM, BD, CSD and GBS teams. The position is based in Melbourne and uses a hybrid work model, covering Australia and New Zealand.
From the employer
Responsibilities
- The role is accountable for general account management of Heart/ Belly customers and Distributor Management for PHC Distributor in Australia and New Zealand
- Overall relationship management and close contact with Procurement, R&D, Product Development
- Overall growth and satisfaction of the account
- Contracts, price and overdue management
- Overall customer demand development insights
- Drive growth by expanding share of wallet (specked in products), for example via biddings and tenders
- Proactively address and mitigate churn risks
- Overall CRM customer and NBD pipeline (in collaboration with BD)
- Accurate and timely sales forecast
- The role operates in a coordinated team set-up composed by: CSM, BD, CSD and/or GBS to ensure full customer journey success; BDs drive new business development of not specked in products, while CSD / GBS ensure order management and deliveries.
Requirements
- Degree in Science,Pharmaceuticals, Engineering or Management
- 7 – 10 Years in years of experience with proven record in commercial, sales management
- Sales drive & achievement motivation, business acumen & commercial creativity, collaboration & inspiring customer confidence, adaptability, resilience & agility, delivering results & meeting expectations)
Our Offer
- A rewarding challenge to further develop your skills in a professional work environment
- Career development within our organization
- Possibilities to expand your knowledge, expertise, and language skills in an attractive, global working environment.
- Hybrid work model
Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.
At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status, age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.
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