Public Engagement Content Manager

City of New York Open · verified Sep 10, 2026

On-site New York Full-time Manager Content Creation

Mid-level Content Creation role at City of New York. New York · full-time · no salary stated · we estimate $75,357–$115,000.

Estimated pay

City of New York has not published a salary for this role. The figure below is our estimate, not theirs.

$75,357 – $115,000

What the middle half of mid-level content creation roles in New York paid, among postings that did state a salary.

Worked out from 25 postings that stated pay, median $88,660. Last updated Sep 6, 2026.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll edit and maintain reports, publications, digital platforms, learning resources, and other communications
You'll work with project managers, designers, and internal partners to make content clear and accessible
You'll develop reusable deliverables, templates, and guidance that improve team-wide consistency
You'll review website content, coordinate updates, create project pages and accounts, and handle routine administration
You'll maintain SharePoint resources, onboarding materials, training content, and internal and external communications

What you bring

You'll meet the City’s education and community-work experience pathway, or an equivalent combination of both
You'll have at least one year of qualifying community work or community-centered experience
You'll bring strong writing, editing, organization, attention to detail, and communication skills
Experience with content management, copy editing, website administration, SharePoint, digital publishing, or public engagement is preferred

Who this fits

This role suits an organized, detail-focused communicator who can edit complex information for varied audiences and support public engagement work. You’ll work under the Creative Communications Lead with project managers, designers, and internal stakeholders. The position is based onsite in New York.

From the employer

The Transportation Planning and Management Division (TP&M) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division’s responsibilities include planning street design, technical analysis, signs, transit development, freight mobility and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists.

TP&M is seeking a motivated candidate to support creative communications and engagement efforts within the Public Engagement Group (PEG), a critical outreach support team for the TP&M Division. PEG supports Vision Zero safety initiatives cited in the agency's Strategic Plan and NYC Streets Plan and has been critical to the agency's public engagement strategy. PEG also provides capacity for public input in the development of Street Improvement Projects (SIPs) and supports the explicit goals of Project-Based Outreach and Public Awareness.

Under the direction of the Creative Communications Lead, the candidate will serve as the team’s Public Engagement Content Manager (PECM), supporting the development, editing, organization, and maintenance of the team’s reports, publications, digital platforms, educational resources, and other communications products. Working closely with Project Managers (PMs), designers, and internal stakeholders, the role will review and edit content, organize complex information, and help ensure communication products are clear, accessible, and engaging for a variety of audiences. The role will support the continued development of recurring deliverables, templates, and guidance materials to improve consistency and usability across the team.

Responsibilities include supporting the Project & Initiatives website, including reviewing content, coordinating page updates, establishing project pages and user accounts, and assisting with other routine site administration. Additional responsibilities include maintaining internal SharePoint resources, onboarding and training materials, and supporting the development of internal and external communication materials. Preference will be given to candidates with experience in content management, copy editing, technical or publication editing, website administration, SharePoint or content management systems, digital publishing, or public engagement. The ideal candidate is organized and detail-oriented with strong writing, editing, and communication skills.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.