Senior Solutions Engineer (Splunk NSW)
At a glance
Senior Solutions & Sales Engineering role at Cisco. North Sydney · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Show Splunk products through customer sessions, webinars, field events, user groups, and industry gatherings
- Lead discovery with sales partners to qualify opportunities and verify customer needs
- Run on-site Proof of Value demonstrations and workshops for enterprise customers
- Handle difficult technical questions while guiding customers toward successful outcomes
- Improve processes and customer results by working with sales, support, marketing, and customer success
What you bring
- At least five years of technically focused enterprise presales experience
- You can interpret complex application environments and machine data, including logs, security, and network sources
- You have worked with observability technologies such as Kubernetes, Docker, or Serverless, and/or security tools including SIEM and SOAR
- You can explain complicated technical solutions clearly to customers and partners
- You are authorised to work in Australia without sponsorship now or later
Who this fits
This role suits a senior technical presales professional who can lead enterprise customer conversations and work closely with sales and partner teams. You will need to live in Sydney, NSW, or within commuting distance, and the work is hybrid. A collaborative, customer-focused approach fits the role, along with comfort in a fast-paced multicultural environment.
From the employer
Location: Must be based in or within a commutable distance to Sydney, NSW
Work Authorization for Australia: Must be authorised to work in Australia without requiring sponsorship now or in the future.
Meet the Team
Join our dynamic Solution Engineering team in Sydney, Australia, and be part of a results-driven pre-sales group. Our collaborative team spans sales, customer success, support, marketing, and G&A, fostering innovation, empowerment, and hands-on learning. We celebrate each other’s successes while delivering an exceptional experience for our customers.
Your Impact
As a Senior Sales Engineer, you will be a technical leader in driving growth and adoption of Splunk solutions with enterprise customers. You will:
- Demonstrate and evangelize Splunk products and services through onsite sessions, webinars, and field events.
- Lead discovery calls and conversations to identify and validate opportunities, independently or with your sales counterpart.
- Establish and maintain positive relationships with customers and partners throughout the sales cycle and beyond.
- Conduct on-site customer engagements, including Proof of Value/Concept demonstrations, workshops, etc..
- Address complex technical inquiries, provide guidance and resolve customer concerns to ensure successful outcomes.
- Collaborate with cross-functional teams to continuously improve working practices, processes, and customer success.
- Evangelize Splunk value & capabilities at user groups, marketing/industry events, etc..
- Work in a highly collaborative Team environment, building the skills & knowledge to support your customers & peers
Minimum Qualifications
- Proven experience in enterprise presales, ideally 5+ years, with a technical focus.
- Ability to understand complex application environments and machine data sources (logs, security data, network data, etc.).
- Experience in observability solutions (Kubernetes, Docker, Serverless, etc..) and/or Security solutions (SIEM, SOAR, vulnerability detection, etc..)
- Strong ability to articulate complex technical solutions to customers and partners.
- Experience working with cross-functional teams to deliver customer value and improve processes.
Preferred Qualifications
- Hands-on knowledge of Splunk solutions and experience demonstrating their value to enterprise customers.
- Excellent communication and interpersonal skills with a collaborative mindset.
- Working knowledge of AI concepts & practical adoption of AI capabilities
- Familiarity with open-source technologies, search engines, and query languages.
- Ability to thrive in a multicultural, fast-paced environment.
- Passion for technology, innovation, and customer success.
Why Cisco?
At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
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