Manager, CSD - CIMB@Work Strategy & Business Development MY
At a glance
Mid-level Business Development role at CIMB Singapore. Malaysia · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Lead payroll sales staff toward new-client wins, cross-sells, segment expansion, and target attainment
- Build team capability through coaching, mentoring, training-needs assessment, and guidance during customer sales appointments
- Track individual results, give practical feedback, and address performance through counseling and structured support
- Coordinate with Corporate, Commercial, SME, Branch, HQ, Regional Directors, and other stakeholders on acquisition opportunities
- Plan staffing needs, oversee recruitment and onboarding, and keep team capacity at the right level
What you bring
- A bachelor’s degree in Business, Marketing, Finance, or a related discipline
- Three to five years in banking, financial services, or a comparable sector
- Background in business acquisition or relationship management is preferred
- Ability to lead, coach, and motivate salespeople toward their targets
Who this fits
This suits a manager who combines team leadership with direct involvement in prospecting, referrals, networking, pitching, objection handling, and deal closure. You’ll work across Corporate, Commercial, SME, Branch, HQ, Regional Directors, and other stakeholders, with the role located in Malaysia.
From the employer
Job Purpose
To lead and manage the payroll sales team in delivering strategic initiatives that drive client acquisition, cross-selling, and segment growth. This role requires a proactive leader who combines strategic vision with hands-on execution to ensure the team consistently meets and exceeds sales targets. The manager will foster a high-performance culture, guide team development through coaching and training, and implement innovative strategies to optimize productivity.
Key Responsibilities
Leadership & Team Development
- Lead and inspire the sales team, fostering open communication, collaboration, and a culture of accountability and shared success.
- Instill a strong hunter mindset within the team, encouraging proactive prospecting and going the extra mile to secure new payroll business opportunities.
- Build and develop a high-performing team through continuous coaching, mentoring, and identifying training needs for professional growth.
- Manage workforce planning by overseeing headcount requirements, ensuring timely recruitment and onboarding, and maintaining optimal team capacity.
Sales Performance & Execution
- Ensure team members consistently meet or exceed sales targets through structured guidance, performance monitoring, and counseling.
- Monitor and track team performance against sales goals, providing timely feedback and actionable insights.
- Provide hands-on guidance to team members through joint sales appointments, coaching on effective sales pitching, objection handling, problem-solving, complaint management, cross-selling, and successful deal closure to achieve targets.
- Actively contribute to team sales by leveraging personal referrals, networking, and identifying new opportunities to support overall business growth.
Collaboration & Strategic Alignment
- Collaborate with various business units (Corporate, Commercial, SME, Branch) to identify and pursue cross-selling opportunities through structured meetings and engagement initiatives.
- Act as the key liaison between the team and other business units to ensure smooth communication, share best practices, and maximize acquisition efforts through coordinated strategies.
- Work closely with HQ, Regional Directors, branches, and other stakeholders to ensure strategic alignment, resolve challenges, and drive collaborative success.
Key Requirements
- Bachelor’s degree in Business, Marketing, Finance, or a related field.
- Minimum 3–5 years in banking, financial services, or a similar industry; experience in business acquisition and relationship management is preferred.
- Has ability to lead, coach, and motivate a team to achieve sales targets.
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