Sales Account Manager - Chubb Security Monitoring Centre (CSMC)
At a glance
Manager-level Account Management role at Chubbfiresecurity. 60 MacPherson Road, Singapore Chubb · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Find and convert new business across commercial, consumer and multi-site accounts through prospecting, calls, referrals and events
- Meet customers and assess sites to identify security, safety, operational and compliance needs
- Build tailored monitoring proposals, then present quotations, tenders and commercial cases
- Take deals from qualification through negotiation and contract award, then coordinate the handover to operations
- Keep CRM and forecast records current while working with internal teams to shape deliverable solutions
What you bring
- You have a track record winning new B2B and consumer business through solution selling, telesales or account acquisition
- You can prospect, negotiate, present and close, including handling outbound calls and incoming enquiries
- You understand pricing, margins, contracts and how to build a business case
- You can explain technical solutions clearly to customers, operational teams and senior decision-makers
Who this fits
This is a hunter-focused sales role suited to someone comfortable with proactive prospecting and targets. You’ll sell recurring security and life-safety services across business and consumer customers, with telesales when needed.
From the employer
Role Purpose
The Sales Account Manager is responsible for winning new business and consumer customers and growing profitable recurring revenue for CSMC’s remote monitoring, security, and life-safety services. This hunter-focused role requires proactive prospecting, including tele sales when required, consultative solution selling, and effective management of the full sales cycle.
Key Responsibilities
- Identify, qualify, and convert new B2B and B2C sales opportunities across target sectors, consumer markets, and multi-site customers.
- Build and maintain a strong sales pipeline through direct prospecting, tele sales, referrals, networking, events, lead follow-up, and collaboration with Chubb teams.
- Conduct outbound sales calls and respond to inbound enquiries when required.
- Conduct customer discovery meetings and site assessments to understand security, safety, operational, and compliance needs.
- Develop tailored solutions covering alarm and fire monitoring, remote CCTV, virtual guard patrols, video verification, system-health monitoring, AED monitoring, and incident response.
- Prepare and present proposals, quotations, tenders, and commercial business cases.
- Manage the full sales cycle from initial engagement and qualification through negotiation, contract award, and operational handover.
- Secure profitable recurring-revenue agreements within approved pricing, margin, risk, and contractual guidelines.
- Maintain accurate customer, pipeline, sales activity, and forecasting information in the CRM system.
- Coordinate with operations, technical, service, projects, finance, legal, and other Chubb teams to ensure proposed solutions are practical and deliverable.
- Monitor market and competitor developments and provide feedback on customer needs and growth opportunities.
- Comply with company standards, sales governance, data-protection requirements, confidentiality obligations, and applicable regulations.
Requirements
- Proven success in B2B and B2C new business development, solution sales, tele sales, or account acquisition.
- Experience in security, fire, monitoring, facilities, technology, or recurring-service solutions is preferred.
- Strong prospecting, tele sales, consultative selling, negotiation, presentation, and closing skills.
- Confident conducting outbound calls, handling customer enquiries, and converting leads into sales opportunities.
- Commercial understanding of pricing, margins, contracts, and business-case development.
- Ability to explain technical solutions clearly to consumers, operational stakeholders, and senior decision-makers.
- Strong communication, customer-engagement, CRM, sales-reporting, and Microsoft Office skills.
- Self-motivated, resilient, results-focused, and comfortable working in a target-driven environment.
- Experience with remote monitoring, CCTV analytics, video verification, alarm receiving centres, fire systems, IoT, guarding, or smart-building solutions is advantageous.
- Experience selling to multi-site customers or managing tender opportunities is desirable.
- An established network within relevant commercial sectors would be beneficial.
Additional Information
About Us, Our Culture & What We Can Offer You
Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies
We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
#BR-CB
Not this one either?
Claude or ChatGPT reads the other 91,808 for you.
Get better matches →
