Implementation Manager

Company Description

We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.

We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.

Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.

If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.

Join us at ProcessOut

ProcessOut is a pioneer in the payment orchestration space. We are on a mission to help merchants build, scale and optimize their payment infrastructure. We work to bring simplicity, flexibility & performance to payments.

Millions of transactions are routed via ProcessOut everyday for merchants all over the world. We are proud to partner with amazing merchants like Glovo, Bolt, Sainsbury’s, Dott, Hellofresh and many more!

We were acquired by Checkout.com in 2020 with the goal of growing our global reach.

If you are looking to join a very fast-moving company with passionate, hard-working & fun teams, ProcessOut is for you! At ProcessOut, we are looking for people who are convinced they can play a central part in the Company's success! We are looking for people who are passionate, who are looking to achieve their full potential & who will actively contribute to strengthen the links between our teams. We value people that fully own their work and are passionate about building the next generation of online payments with us.

Implementation Manager at ProcessOut

As a Mid-level Implementation Manager within our Integrations Team, you will sit at the heart of our merchants expansion. The team is dedicated to:

1. Architecting payments framework that guarantee high velocity and uncompromising quality for new payment providers on-boarding.

2. Integrating with a global network of payment providers.

In this high-impact role, your key responsibilities will include:

• Own the planification of a team of 10+ engineers, which will involve collecting the needs from merchants

• Orchestrating complex merchant timelines and delivery projects, championing excellence at every stage.

• Cultivating and maintaining strategic partnerships with global payment providers (we have more than 100, but only few are strategical)

We operate as a self-sufficient, fully agile unit. To thrive here, you should:

• Possess a deep understanding of both payment ecosystems and engineering principles.

  • You'll collaborate with Europe's leading merchants, work alongside world-class engineers and discuss with banks from all around the world

• Masterfully navigate complex trade-offs and rapid context switching in a dynamic environment.

• Drive external communication and engage directly, with often physical visits, with partners across Europe.

• Being able to challenge other remits (engineering, product, merchants, providers) with data driven decisions

We are experiencing constant growth in the number of transactions handled, new clients, and integrations. That’s why we pay very close attention to efficiency and we are happy to improve our processes.

About you

• At least 5 years of experience in payments

• Know your way around web-related tech (HTTP, TLS, proxies, API conventions...)

• Have a technical background and is able to understand software code

• Able to communicate with third-party providers from both a technical perspective and business

• Be product minded

• Always curious and passionate about understanding the business

Nice to have

• French language

• Cards payments knowledge

What you will be doing

• Working with engineers, merchants and payments providers to connect ProcessOut to worldwide acquirers and payment methods

• Contributing to the business by computing KPIs and improving our processes in order to improve them

• Own the product vision to help on designing, building, and releasing new features

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram