Manager, National Accounts (Ulta)

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission - to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we’ve become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today, we’re a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We’re bold. We’re disruptive. We’re powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we’re looking for extraordinary talent to join us.

The Manager, National Accounts will work on the Specialty Retail Account - Ulta. They will support the commercial team and be a liaison between cross functional teams internally - Planning, Marketing, Visual Merchandising, Finance, Events, Education, and Field teams as well as externally with the retailer’s buying/planning teams. They are responsible for assisting the Account Lead with reporting, communications within the Charlotte Tilbury organization regarding Ulta, and being in close contact with the retailer regarding updates on new product information, calendar, and programming. This role requires the manager to build strong partnerships with everyone they work with. Must be able to thrive in a fast-paced environment as our business continues to grow. Strong follow-up and analytical skills are needed.  

Reporting Relationships - Reports to AVP, National Accounts.

Role Accountabilities

• Key support in all Ulta team relationships to drive strategic alignment, foster collaboration, address business needs, and identify opportunities to grow the partnership and maximize commercial performance.

• Pull, format, and analyze weekly sales reports, maintain sales trackers, and offer suggestions on commercial risks and opportunities.

• Partner with Account Lead to project manage all retail activities- working closely with Trade Marketing to create and execute online and in store programs.

• Maintain internal calendar, side-by-side tracker, and promo calendar, helping to track sales drivers, new launches, and other key support.

• Assist the AVP, National Accounts with the account strategy including retailer.com strategy leveraging sales performance, market insights, and retailer priorities to identify growth opportunities, strengthen partnerships, and drive achievement of business objectives.

• Support the development and execution of retail.com support strategies, partnering cross-functionally with Trade Marketing and Digital Growth teams to drive digital performance, optimize the online customer experience, and ensure seamless execution of retailer-specific initiatives.

• Own assortment files and planogram trackers, managing all external communications related to assortment and pricing, as well as ongoing internal maintenance and updates.

• Manage internal product set up forms and retailer facing new item set up forms.

• Communicate with buying office counterparts on matters relating to new product set up information, visual merchandising updates, etc.

• Collaborate with the visual merchandising team on permanent and temporary merchandising updates, new store openings, event executions, and own approvals on pricing and copy.

• Own productivity and profitability analyses and lead Add/ Delete process for VM updates.

• Manage in-store animation execution including kick-off emails, necessary document submission, confirming stock/participation, and looping in respective counterparts.

• Assist in retail sales forecasting during budget cycles helping to evaluate assumptions and track sales drivers.

• Lead business case creation and profitability analyses in partnership with Finance for key commercial opportunities.

• Manage field communications of upcoming priorities, timelines and support. Leverage field insight into weekly sales reviews.

• Ensure retailer promo calendar is fully up-to-date, and any modifications are communicated to the Account Lead, Field Team and Marketing.

• Partner with Marketing & Events Team to ensure seamless execution.

Why join us?

Base Salary Range - 100,000.00 -110,000.00***

• Generous staff discount to use on all products

• Medical, dental, and vision benefits

• Commuter Benefits (Pre-tax)

• Flex Spending Account (FSA)

• Employee Assistance Program (EAP)

• 401(k) with Company match

• Paid Time Off

• Birthday PTO

**Charlotte Tilbury, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting**

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

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