Manager, Social Media & Influencer Marketing
Mid-level Influencer Marketing role at Chamberlain Group (CG). Oak Brook · full-time · $102,600–$165,375 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Set organic social strategy, standards, and goals across the full brand portfolio and its B2B and B2C segments
- Lead the Social Media team across TikTok, Meta, YouTube, and emerging platforms
- Own myQ influencer and affiliate programs while aligning activity with revenue priorities
- Build partner relationships, negotiate terms, and improve returns across agencies, influencers, affiliates, and platforms
- Set KPIs, manage budgets and vendors, and turn performance data into guidance for senior leaders
What you bring
- At least six years in social media, influencer or affiliate marketing, or digital content strategy
- Experience managing people and working with cross-functional or agency partners
- A bachelor’s degree in Marketing, Communications, or a related field, or equivalent experience
Who this fits
This role suits a social and influencer marketing leader who can guide a team, work with agencies and cross-functional partners, and connect channel activity to commercial goals. You should be comfortable advising on-camera talent and appearing in selected social content yourself. The position is full-time and based in Oak Brook, United States of America.
From the employer
Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company. Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide. Our flagship brands, LiftMaster® and Chamberlain® , are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.

This is a leadership role within Chamberlain Group’s Brand and Communications function within Marketing, responsible for setting the strategic direction for, and stewardship of, organic social media across the full house of brands (Chamberlain Group, myQ, LiftMaster and Chamberlain) and their B2B and B2C segments.
You will:
Lead and develop the Social Media team that manages all organic channels—TikTok, Meta (Instagram & Facebook), YouTube, and emerging platforms—for every master brand and relevant segment, setting platform strategy, editorial standards, and performance goals
Own and set strategic direction for myQ’s influencer and affiliate marketing programs on Amazon, Instagram, Meta, and TikTok, partnering closely with Marketing leads across the Services businesses to align programs to commercial priorities and revenue targets
Act as steward of Chamberlain Group’s master brand standards, ensuring voice, visual identity, and messaging consistency across all organic, influencer, and affiliate content and channels;
Set strategic direction and owns the annual roadmap for organic social media across Chamberlain Group’s house of brands (Chamberlain Group, myQ, LiftMaster, and Chamberlain) and relevant B2B and B2C segments, ensuring platform strategy and content investment align to brand and business objectives.
Build and manage relationships with influencer and affiliate partners, agencies, and platform representatives—negotiating terms, evaluating performance, and optimizing program return on investment.
Partner with Marketing leads across the Services businesses and cross-functional stakeholders (creative, brand, commercial, legal) to align social, influencer, and affiliate strategy with campaign objectives, product launches, and business priorities.
Establish KPIs and reporting frameworks across organic social and influencer/affiliate programs, translating performance data into strategic recommendations for senior leadership.
Manage budget, vendor contracts, and resource allocation across social, influencer, and affiliate marketing programs.
Evaluate emerging platforms, formats, and trends, recommending where Chamberlain Group and its brands should invest to stay ahead of the market.
Guide on-camera or on-platform talent and campaigns (e.g., TikTok Live, influencer collaborations), ensuring brand-safe, authentic execution in high-visibility moments.
Personally serve as on-camera talent for select organic social and influencer content (e.g., TikTok Live, short-form video, brand takeovers), authentically representing the brand and modeling the on-screen presence expected of the team.
Identify and resolves risk, compliance, and brand-safety issues across social, influencer, and affiliate channels, partnering with Legal and Communications as needed.
You have:
6+ years of experience in social media, influencer/affiliate marketing, or digital content strategy.
Experience leading people and managing cross-functional or agency partners.
Bachelor’s degree in Marketing, Communications, or related field (or equivalent experience).
Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We’re proud to be an Equal Opportunity Employer, and you’ll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We’re committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence Recruiting@Chamberlain.com.
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.
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