Account Manager
At a glance
Mid-level Account Management role at Cat (CaterpillarCareers). Jakarta.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build customer relationships across your accounts and find sales opportunities that can grow revenue
- Handle contract renewals, scope changes, pricing updates, and variations with customers
- Prepare monthly contract reports, customer packs, budgets, and long-term capital plans
- Review contract results, then pursue operating and commercial improvements that lift profitability
- Lead customer business reviews and guide Account Managers, Asset Planners, and support staff
What you bring
- A bachelor's degree in engineering, business, commerce, supply chain, logistics, procurement, or a related area
- Seven to ten years in account management, with strong contract negotiation and rail experience
- Background in import/export operations and international logistics, plus success reducing costs or improving processes
- Leadership experience developing teams, along with ERP and inventory system experience
Who this fits
This role suits an experienced account manager who can handle rail contracts, customer growth, and team guidance. You’ll work onsite in Jakarta five days a week, and visa sponsorship is unavailable.
From the employer
Career Area:
SalesJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
About the business
A leading provider of rolling stock, infrastructure and advanced technologies for global rail customers. The company delivers locomotives and engines, trackwork, signaling, fasteners, and comprehensive locomotive and freight car services, along with aftermarket parts and recycling. Its technology portfolio includes data analytics, automation, connected assets, predictive maintenance and yard optimization tools.
About the role
Reporting to the Sales and Operations Manager, Indonesia, you will act as the key interface between Progress Rail and our customers, ensuring exceptional service delivery while supporting strategic growth objectives. You will work closely with customers and internal stakeholders across Operations, Engineering, Planning, Commercial, and Finance functions to deliver successful contract outcomes and long-term customer partnerships.
About You
- A Bachelor's Degree in Engineering, Business, Commerce, Supply Chain Management, Logistics, Procurement, or a related discipline.
- 7-10 years' experience in account management.
- Strong experience in contract negotiations, and Rail industry.
- Demonstrated experience managing import/export operations and international logistics.
- Proven success delivering cost reduction and process improvement initiatives.
- Previous leadership experience with the ability to develop and motivate teams.
- Experience working with ERP and inventory management systems.
- Strong commercial acumen, analytical skills, and problem-solving capability.
- Professional procurement or supply chain certification.
- Experience with SAP or similar ERP platforms.
- Knowledge of customs regulations, trade compliance, and international logistics requirements.
Responsibilities of the Position
- Develop and maintain strong customer relationships across assigned accounts.
- Drive revenue growth through account development and identification of new sales opportunities.
- Lead commercial management of customer contracts, including renewals, variations, pricing adjustments, and scope changes.
- Prepare and deliver monthly contract reports, customer reporting packs, budgets, and long-term capital plans.
- Develop and execute account growth strategies to increase profitability and market share.
- Analyse contract performance and identify opportunities for operational and commercial improvement.
- Lead customer meetings and present executive-level business reviews.
- Partner with Sales, Operations, Engineering, and Finance teams to support strategic customer initiatives.
- Provide mentoring and functional leadership to Account Managers, Asset Planners, and support personnel
What We Offer
Our goal is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just a salary because we value your performance, we offer a total rewards package that provides benefits along with the potential for an annual bonus.
About Our Process
We’re proud to build a workplace grounded in strong values, collaboration, and opportunity. We’re looking for a motivated individual who not only meet the requirements of the role, but who are excited to contribute to our culture and shared success.
As part of our commitment to safety and excellence, the recruitment process will include background checks such as police history, medical assessments, drug and alcohol testing.
If you’re ready to take the next step in your career and join a growing, dynamic team where your contribution truly matters, we encourage you to apply today.
We look forward to learning more about you!
This position requires working onsite five days a week.Visa Sponsorship is not available for this position.
Posting Dates:
September 28, 2026 - October 11, 2026Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply
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