Sales Associate

Career Site Open · verified Oct 7, 2026

On-site Lucknow Full-time Junior Account Executive

At a glance

Junior Account Executive role at Career Site. Lucknow · full-time.

Pay not stated

RoleAccount Executive

SeniorityJunior

LocationLucknow

WorkplaceOn-site

EmploymentFull-time

PostedOct 7, 2026 · today

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Answer customer questions about products and services, and work through complaints efficiently
Build customer relationships, then offer existing customers relevant add-ons or upgrades
Work with sales teammates on plans to reach sales goals
Keep customer and sales records accurate, and share service-process improvement ideas with managers
Stay current on product details and industry developments while following data privacy and security procedures

What you bring

A high school diploma or equivalent is required; a college degree or relevant certification is preferred
At least two years in sales or customer service, ideally in BFSI
You can use CRM systems and related sales software, and communicate clearly with customers

Who this fits

This junior role is based onsite in Lucknow. It suits someone who enjoys direct customer contact, resolving issues, and supporting sales goals.

From the employer

As a Sales Associate at Digitide Solutions Limited, you will play a crucial role in driving sales and providing exceptional customer service. You will be the first point of contact for customers, handling inquiries, resolving issues, and offering information about our products and services. Your expertise and friendly demeanor will leave a lasting impression on our customers, fostering long-term relationships and loyalty.

Handle customer inquiries and provide accurate information about products and services.
Resolve customer issues and complaints in a timely and efficient manner.
Build and maintain positive relationships with customers to ensure their satisfaction and loyalty.
Collaborate with the sales team to develop effective sales strategies and achieve sales targets.
Stay updated with the latest product knowledge and industry trends to provide accurate and relevant information to customers.
Maintain a professional and friendly demeanor at all times, ensuring a positive customer experience.
Assist in cross-selling and upselling products and services to existing customers.
Provide feedback and suggestions to the management team to improve customer service processes.
Ensure compliance with company policies and procedures, especially regarding data privacy and security.
Maintain accurate records of customer interactions and sales activities.

A high school diploma or equivalent is required, with a preference for candidates with a college degree or relevant certifications.
Minimum 2 years of experience in a sales or customer service role, preferably in a BFSI environment.
Excellent communication and interpersonal skills, with the ability to build rapport and connect with customers.
Strong problem-solving and critical thinking abilities to handle customer issues effectively.
Proficiency in using CRM systems and other sales-related software.
Ability to work independently and as part of a team, with good time management and organizational skills.
A customer-centric approach and a passion for delivering exceptional customer service.
Willingness to continuously learn and adapt to new products, services, and industry trends.
Basic knowledge of data privacy and security practices is preferred.
A positive and enthusiastic attitude, with a results-driven mindset.