National Account Manager - Discounters
At a glance
Manager-level Account Management role at Caprisun. London · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Serve as the first contact for discounter customers, lead commercial talks and escalate issues when needed
- Deliver each account’s volume, net sales and gross margin against its annual plan
- Shape customer growth plans and pack pricing with sales leadership and peers
- Build customer relationships that secure brand listings, promotions, activations and visibility
- Run monthly customer forecasts and P&L reviews, manage trade budgets and recommend changes based on results
What you bring
- A completed undergraduate degree in a related field
- At least three years in GB retail discounters and three years as a national account or equivalent FMCG manager
- UK employment eligibility
Who this fits
This customer-facing sales role suits someone who can negotiate with senior buyers and coordinate with internal teams. You’ll work from home, travel regularly to customers and attend the London office one day each week or as required.
From the employer
We are the company that brings a smile to children's faces. Our mission is to put a smile on 8 billion faces and we are led by our purpose to provide carefree moments to children all around the world. With our iconic Capri-Sun brand, we aim to be the best tasting, sustainable, no.1 kids' drink.
We are looking for a National Account Manager - Discounters to join our Sales Team. The role is Home-based with regular travel to customers and attendance at our London office as required.
SCOPE
The NAM is a key operational member of the team managing a diverse set of Discounters in a very established and strategically important area for the GB business. You will have full P&L responsibility for your customers and support the development of the long-term strategy together with the Head of Sales.
RESPONSIBILITIES
- You are the first point of contact for your customers, lead all negotiations and escalate where necessary
- P&L responsibility for delivering customer volume, NOS, gross margin vs. the agreed Annual Plan (AP)
- Support the development of the revenue growth management and pack price architecture of your channel in conjunction with your peers and head of sales
- Responsible for building a stakeholder map and influencing the relevant stakeholders at your customers to ensure best in class visibility, promotions, brand activations and listings of the Capri Sun brand
- Responsible for negotiating and delivering the joint business plans (JBPs) with your customers
- You are responsible for cost planning and cost notifications regarding projects and activities of your customers
- Responsible for forecast accuracy vs. the agreed AP target - You will lead the monthly forecast and P&L review process for your customers. Recommend course corrections where necessary
- Responsible for managing the trade spend budget with your customers vs. the agreed AP targets
- Responsible for analysing and evaluating both trade spend and promotional investment effectiveness, presenting findings and making recommendations on what works and does not work
PROFILE
- Completed undergraduate degree in a related field
- Strong understanding of the GB retail, discounter landscape along with a minimum of 3 years’ experience working within these channels
- Minimum 3+ of working as a National Account Manager, Customer Business Manager or equivalent in FMCG in GB
- You display ownership mentality with an assigned group of customers, delivering results & seeking new opportunities
- You will be collaborating with internal stakeholders and with external senior buyers regularly. Hence emotional intelligence and understanding the importance of strong cross-functional collaboration is key to success in this role
- You are a natural problem solver and possess strong organisational skills
- You demonstrate a sense of urgency yet remain calm under pressure
- You are resilient & self-motivated to see projects through to completion
- You have the right to work in the UK and are willing to come to the London office one day per week or as required
WHAT YOU CAN EXPECT
- Competitive base salary
- Benefits package including pension scheme, life insurance, health insurance, dental, gym membership and 25 days of annual leave
- A commitment to our sustainability: our ambition is to be the most sustainable kids drink in the world
- Working for the biggest kids drink brand worldwide, being available in 120 markets
- A fast paced company, with an excellent leadership team and high growth ambitions
- Flat hierarchies and lots of opportunity to take leadership
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