Senior Account Executive
At a glance
Senior Account Executive role at Capital One. Singapore · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Bring new participants onto the program and handle operational requests from issuers, acquirers, processors, and network partners
- Coordinate participant work around the semi-annual release cycle
- Review transaction processing from start to finish and resolve acceptance complaints or other issues
- Spot customer-impacting and risk-related problems, then raise them to management
- Research questions and provide ongoing support to acquirers, issuers, processors, and network partners
What you bring
- A bachelor’s degree in finance, business administration, management, information technology, or engineering
- At least two years working in payments or financial services, or four years in those fields instead of a degree
- Technical understanding of payment networks, issuers, and processors
- Experience supporting business development teams and bringing new franchises onboard
Who this fits
This role suits someone who can support payments participants, investigate transaction problems, and coordinate release-related work. You’ll travel as needed for up to ten percent of the role. Employment authorization sponsorship may be available to a newly qualified applicant.
From the employer
What You’ll Do
Responsible for onboarding new participants and providing operational support to issuers, acquirers, processors, and network to network partners. Actively manages and escalates risk and customer-impacting issues within the day-to-day role to management.
What we’re looking for
Provides support to acquirers, network to network partners, issuers, and processors, and conducts necessary research.
Supports participants through the semi-annual release process by managing and coordinating efforts.
Analyzes end-to-end transaction processing, and troubleshoots issues and acceptance complaints.
Travels up to 10% of the time as required by the role.
Basic Qualifications
Bachelor’s Degree in Finance, Business Administration and Management, Information Technology, or Engineering or in lieu of a degree: 4 years of experience in payments or financial services.
At least 2 years of experience in payments or financial services
Preferred Qualification
Prior experience supporting business development teams and onboarding new franchises.
Technical aptitude related to payment systems networks, issuers, and processors.
Capital One will consider sponsoring a new qualified applicant for employment
authorization for this position
What you should know about how we recruit
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities.
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