Sales Manager- I&S (Central & South)
At a glance
Mid-level Sales Leadership role at Calderys Career Opportunities. India · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Manage assigned customer and prospect accounts, including contracts, complaints, pricing, and relationship development
- Set account goals, plan new opportunities, and track performance against objectives for targeted accounts
- Find growth and profit improvements in CRM, then introduce relevant products and solutions to customers
- Build forecasts, capture customer feedback, and share market and competitor information internally
- Work with technical, marketing, service, R&D, and operations teams to address customer needs
What you bring
- A B.Tech or B.E. in Ceramics, Metallurgy, Chemical, Civil, or Material Science
- At least five years handling sales functions, with knowledge of steel and refractory industries
- Understanding of manufacturing processes, refractory products, and their applications
- Negotiation, project management, analytical, planning, and organizational capabilities
Who this fits
You’ll suit a customer-facing sales manager role focused on steel and refractory accounts, with frequent work across customer management, forecasting, and technical needs discovery. The position is based onsite in Hospet, Karnataka, and includes travel for about half of the role. You’ll need to coordinate decisions across internal teams and external stakeholders while handling multiple priorities.
From the employer
Job Summary:
Manage Calderys relationship with a portfolio of customers and prospects by market or geography
Responsible for growth maintenance of sales and profitability as well as relations with assigned customers and prospects by segment or geography 50% of travel included.
Job Location: Hospet, Karnataka
Responsibilities:
Account objectives & forecast:
- Participate in setting detailed quantified objectives and developing detailed plans (including new opportunities)
Execution: account and relationship management:
- Accomplish measures and report performance against assigned objectives of targeted accounts.
- Perform account management duties including (but not limited to) negotiating short term and long term contracts, administering sales contracts and ensuring terms and conditions are adhered
- in resolution and communication of customer complaints (in coordination with Customer Service)
- Identify growth/ profitability improvement opportunities (using CRM opportunity management functionality) and advance the relationships with customers in order to fully capture them.
- Introduce new products and new solutions to the customers.
- Apply the pricing policy vis -a- vis the assigned accounts.
Sales forecast:
- Develop accurate forecasts of current and prospective customers.
Customer intimacy and needs understanding:
- Establish and nurture relationship with assigned customers (management, purchasing, R&D)
- Understand customers' needs (including Technical) test potential ideas and solutions
- and collaborate with technical services to better serve customers.
- Gather valuable information about the market and competitors from customers and convey
- all necessary where appropriate.
- Collect and document (via CRM) customer knowledge and gather customer needs and feedback (including visit and call reports)
- Ensure link and communication to other functions (Marketing, Technical Service, Customer Service, R&D, operations) and collaborate with other functions on topics related to the customer when relevant.
Requirements:
Essential:
- B.Tech/B.E.Ceramics/Metallurgy/Chemical/Civil/Material Science with minimum 5 year
- experience in handling Sales functions.
- Knowledge of Steel and Refractory Industries.
- Knowledge of manufacturing process, refractory products and application of products.
Preferred:
Interpersonal Skills:
- Ability to work with teams and lead decision-making processes in a team environment.
- Excellent interpersonal communication and listening ability.
Management Skills:
- Effective negotiation skills.
- Project management skills.
- Effective communication Skills.
- Strong analytical skills.
- Excellent planning and organisational skills.
- A strong ability to be adaptable and flexible.
- Highly motivated, results oriented driven.
- Capable of handling multiple priorities.
- Able to generate multiple solutions to problems in order to troubleshoot them effectively.
- Able to collaborate with external and internal customers and stakeholders.
Other Skills:
- Ability to interpret basic financial data.
- Proficient in MS-Office/GSuites.
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