Marketing Guest Representative
Caesars Sportsbook Open · verified Sep 21, 2026 At a glance
Mid-level General Marketing role at Caesars Sportsbook. Pompano Beach · full-time.
Pay not stated General Marketing salary
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll help plan and run promotions with operating teams so customer events stay organized and on schedule
- You'll launch promotions, make live announcements, engage guests, and help complete prize documentation
- You'll create event plans and schedules, then prepare CMS settings and other controls for each event
- You'll distribute event details, record costs, and submit requests for supplies and décor
- You'll deliver courteous guest service while following safety, security, confidentiality, and cleanliness standards
What you bring
- You'll be at least 21 and communicate effectively in spoken and written English
- You'll qualify for and maintain a 1055 gaming license
- You'll bring three to five years in sales or marketing, a related four-year degree, or comparable work experience
- You'll be willing to work changing shifts, including late nights, weekends, and holidays
- You'll handle physical work such as lifting, carrying, bending, reaching, stairs, and extended standing or walking
Who this fits
You’ll suit a guest-focused marketer who can stay courteous with difficult interactions and work well with casino operations. The job is onsite in Pompano Beach, with changing shifts and locations, including late nights, weekends, and holidays. You’ll work in an environment that allows smoking and pets and must meet the listed physical demands.
From the employer
Responsible for assisting in the planning, execution and successful operation of all promotions. This position shall work closely with all operational departments to ensure the timely and organized execution of events. Promote a fun and friendly environment that creates excitement for external and internal guests by utilizing the principles of Family Style Service.
HOW YOU WILL CREATE THE EXTRAORDINARY
- Provide superior guest service, positively affect interactions with guests and employees, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work effectively and courteously with fellow employees.
- Responsible for deploying promotions and interacting guests, which includes making live announcements and assisting in the completion of prize forms
- Organize and plan event descriptions, timelines, and all other planning documents for customer events
- Disseminating information to all involved departments in a timely manner about customer events
- Setup of all systems and controls necessary for customer events including, but not limited to, CMS and event guidelines
- Communicating about customer events in a timely manner to all operations departments
- Communicating and documenting all costs on analytical worksheets
- Entering purchase requisitions for all supplies and décor items necessary for the deployment of promotions
- Deploy events within the guidelines for proper safety and security.
- Maintain an extremely high level of confidentiality in all actions and duties.
- Have complete knowledge of all casino events and promotional activities, and assist as needed.
- Keep work area in a clean and orderly manner.
- Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
- Must be able to work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts and work locations may change.
- Perform other duties as assigned or reasonably requested by any member of management.
WHAT YOU WILL NEED
- Must be 21 years of age or older
- Proficient in English verbal and written
- Flexible to work various shifts, weekends, and holidays
- Must be able to obtain and maintain a 1055 gaming license.
- Three to five years’ experience in sales or marketing, and/or a 4-year degree in a related field of equivalent work experience preferred.
- Gaming industry experience is strongly preferred.
ADDITIONAL REQUIREMENTS
- Ability to push and pull up to 50 pounds
- Ability to lift and carry objects up to 35 pounds.
- Ability to bend, stoop, twist, reach, and kneel repetitively
- Safely work with provided cleaning chemical and equipment
- Ascend and descend stairs and maintain equilibrium for an extended period
- Must be able to work from a standing or sitting position and/or walking motion for extended period
- Ability to work in a smoking and pet-friendly environment
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