Enterprise Retention Account Executive

Cable One Open

Joplin MO Full-time Mid-level Account Executive

At a glance

Mid-level Account Executive role at Cable One. Joplin MO · full-time · no salary stated · we estimate $87,500–$180,000 across the United States.

Estimated pay

Cable One has not published a salary for this role. The figure below is our estimate, not theirs.

$87,500 – $180,000

What the middle half of mid-level account executive roles in the United States paid, among postings that did state a salary.

Worked out from 1,841 postings that stated pay, median $123,000. Last updated Oct 29, 2026.

RoleAccount Executive

SeniorityMid-level

LocationJoplin MO

EmploymentFull-time

PostedOct 29, 2026

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Manage existing enterprise accounts by matching client needs with services that improve value and satisfaction
Plan renewal outreach, spot churn risks early, and work to keep current customers
Find chances to expand or upgrade services by understanding client operations and industry shifts
Meet monthly retention and upsell goals through structured account planning and follow-through
Coordinate with engineering, product and support teams to resolve issues and keep service delivery on track

What you bring

At least one year in B2B account management or customer retention, ideally in telecom, SaaS or technology services
You can navigate complex renewals and communicate with senior decision-makers
You hold a valid driver’s license, have a dependable vehicle, and maintain a good driving record

Who this fits

This role suits someone comfortable growing existing mid-market and enterprise relationships through renewals, service expansion and quota ownership. It involves working with senior client stakeholders and coordinating internally across engineering, product and support.

From the employer

Job Description:

Overview

At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.

As an Enterprise Retention Account Executive, you will be a strategic partner to mid-market and enterprise-level organizations, focusing on renewing and upgrading existing services. Your primary goal is to maintain and grow relationships with current clients, ensuring they continue to receive optimal value from Sparklight services. You’ll drive retention initiatives, identify upsell opportunities, and deliver measurable business outcomes through exceptional service.

Key Responsibilities

Consultative Account Management: Engage with existing enterprise clients to understand evolving business needs and present tailored solutions that maximize value and satisfaction.

Retention & Renewal Focus: Proactively manage contract renewals, address potential churn risks, and ensure high customer retention rates through strategic outreach and relationship-building.

Service Upgrades & Expansion: Identify opportunities to upgrade services within the current client base, leveraging insights into client operations and industry trends.

Quota Achievement: Consistently meet or exceed monthly retention and upsell targets through disciplined execution and strategic account planning.

Market Intelligence: Stay informed on industry trends, competitive landscape, and emerging technologies to position Sparklight as a trusted advisor for existing clients.

Cross-functional Collaboration: Partner with internal teams (engineering, product, support) to ensure seamless delivery, issue resolution, and ongoing client satisfaction.

Qualifications