SMB Account Executive
At a glance
Mid-level Account Executive role at Block. New York.
In listing
Growth Roles summary, based on the employer's posting.
What you'll do
- Run each SMB deal from the opening conversation through qualification, demonstration, negotiation, and close
- Convert inbound interest from marketing, partnerships, and product activity into customer relationships
- Create additional pipeline through targeted outbound messages and independent prospecting
- Use Salesforce to maintain forecasts, manage activity, and improve results against revenue targets
- Work with Onboarding, Product, Marketing, and Support to deliver a smooth handoff and share customer feedback
What you bring
- At least two years in inside sales or a role responsible for closing deals end to end
- A record of surpassing quota in a busy, short-cycle sales motion
- Clear communication across phone, video, and writing, with the ability to build trust quickly
- Working knowledge of Salesforce or a comparable CRM, combined with metric-led activity management
Who this fits
This role suits a self-directed, coachable closer who enjoys outbound prospecting, rapid deal cycles, and consultative conversations with small and midsize businesses. The position is based in New York and focuses on selling to SMB merchants across varied industries. You’ll work as an individual contributor in a high-volume environment with monthly and quarterly revenue goals.
From the employer
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.
So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
At Square, we're re-imagining how small and midsize businesses grow. As an Inside Sales Account Executive, you'll convert high-quality inbound leads into long-term customers — while also sourcing your own opportunities to keep your pipeline full. You'll be at the heart of our growth engine: fast-paced, data-driven, and motivated by results.
If you're a closer who thrives on momentum, loves solving problems for real businesses, and wants to work hard in a high-energy environment where effort translates directly into success — this is your role.
Square offers the opportunity to operate in a fast-paced outbound environment where your outreach brings Square's tools to more sellers - and your success becomes part of our mission to level the playing field for entrepreneurs. We move fast, learn continuously, and reward grit and results by offering uncapped earning potential.
You Will
- Own the full sales cycle — from first conversation to close — with SMB merchants across a variety of industries.
- Engage and convert a steady flow of warm inbound leads from marketing, partnerships, and product interest.
- Supplement your pipeline with outbound prospecting: you know how to identify new opportunities, craft personalized outreach, and create demand where none existed.
- Quickly qualify, demo, and close — you manage time and priorities effectively in a high-volume environment.
- Understand customer pain points and deliver value-based, consultative solutions that drive measurable impact.
- Collaborate across teams (Onboarding, Product, Marketing, and Support) to ensure a seamless customer experience and continuous feedback loop.
- Track and forecast your pipeline accurately in Salesforce — you're data-driven and use metrics to improve performance.
- Consistently hit and exceed monthly and quarterly revenue goals.
You Have
- 2+ years of inside sales or full-cycle closing experience, ideally in a fast-paced SaaS, payments, or SMB-focused environment.
- Proven ability to exceed quota and close business in a high-volume, short-cycle motion.
- Strong phone, video, and written communication skills — you build trust fast and move deals forward decisively.
- A hunter's mindset - A hunter's mindset focused on disciplined outbound outreach, allowing you to build and accelerate pipeline independent of inbound demand.
- Curiosity and empathy: you dig into the customer's business, uncover real needs, and position the right solution with confidence.
- Ability to thrive in ambiguity — you're self-motivated, coachable, and hungry to grow.
- CRM fluency (Salesforce or similar) and a data-driven approach to activity management.
- A team-first attitude — you celebrate wins together, share learnings, and raise the bar for those around you.
Pay Transparency
Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location's zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.
Zone A: $111,000-$153,000 OTE
Zone B: $103,000-$142,000 OTE
Zone C: $98,000-$135,000 OTE
Zone D: $89,000 - $134,000 OTE
Amounts listed above include target variable compensation.
We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we’re doing to build a workplace that is fair and square? Check out our I+D page.
While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.
Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
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