Strategic Account Executive

Blink - The Employee App Open · verified Oct 18, 2026

On-site Boston Mid-level Account Executive

At a glance

Mid-level Account Executive role at Blink - The Employee App. Boston · $200,000–$250,000 OTE.

On-target earningsStated by Blink - The Employee App

$200,000 – $250,000

On-target earnings for this role, in USD per year, as published in the posting. Base plus commission; the split is in the posting.

RoleAccount Executive

SeniorityMid-level

LocationBoston

WorkplaceOn-site

OTE$200,000–$250,000

PostedSep 18, 2026 · 4w ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Manage a focused portfolio of strategic enterprise customers, serving as their main contact and building relationships with senior stakeholders
Plan account work that lifts product use, protects renewals and grows revenue within your customer portfolio
Use Workday, ServiceNow and other partner connections to find integration opportunities for clients
Coordinate with Sales, Product and Customer Success to shape solutions around client needs
Review account health and usage, then surface risks and opportunities through business reviews and strategic recommendations

What you bring

At least eight years in account management, customer success or strategic consulting, ideally in B2B SaaS
A record of owning commercial outcomes such as renewals, expansion or net revenue retention, and growing enterprise accounts
Strong technical understanding for engaging IT leaders, alongside clear communication and presentation skills

Who this fits

This suits someone who can manage complex enterprise relationships and grow accounts through renewals and expansion. The portfolio is around twenty accounts, with customers ranging from ten thousand to one hundred thousand users. Boston-based employees are expected in the office three days a week; Chicago is a remote option. The role reports to the VP of Sales and Solutions Consulting.

From the employer

📍 Location: Preferred either Boston (in office, 3 days/ week) or Chicago (remote)

📣 Reports to: VP of Sales and Solutions Consulting

💰 $200k–$250k OTE plus equity

👋 About Blink

We're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands. With teams in Boston, London, and Sydney, we're making waves worldwide, partnering with industry leaders like Domino’s, JD Sports and McDonald’s.

As we scale, we’re looking for a Strategic Account Exeuctive to join our team and ensure our top-tier clients realize maximum value from our solutions.

✨ The Role

As a Strategic Account Executive, you will serve as the primary point of contact for our most valuable enterprise customers. Your mission is to build trusted relationships, drive product adoption, and identify strategic opportunities for growth and expansion. You will act as a consultative partner, helping clients align our technology with their HR strategies to achieve measurable business outcomes.

You’ll own a focused book of around 20 strategic accounts, each with 10,000 to 100,000 users, including McDonald’s. Your number is built on renewals and expansion. Keep our biggest customers, then grow them.

🛠 What You’ll Be Doing

Executive Mapping: Build and maintain strong, long-lasting relationships with key stakeholders across client organizations.
Account Strategy & Growth: Create and execute account plans that drive adoption, retention, and expansion.
External Partner Collaboration: Leverage existing relationships with Workday, ServiceNow, and other key technology partners to uncover opportunities for impactful integration use cases.
Cross-Functional Collaboration: Partner with Sales, Product, and Customer Success teams to deliver tailored solutions and address client needs.
Performance Tracking: Monitor client health and usage data to proactively identify risk and opportunity areas.
Executive Reporting: Deliver regular business reviews and strategic insights to client leadership and internal teams.

Requirements

🌟 About You

8+ years of experience in account management, customer success, or strategic consulting, preferably in a B2B SaaS environment.
You’ve owned a commercial number, whether renewals, expansion, or net revenue retention, and you can talk through your results without checking notes. Quota-carrying sales experience is a strong plus.
Proven track record of managing enterprise clients and growing account revenue.
Familiarity with HR Tech is strongly preferred.
Strong technical acumen with the ability to connect and engage with IT Leaders
Exceptional communication, presentation, and relationship-building skills.
Strategic mindset with the ability to analyze data and translate insights into actionable recommendations.
Comfortable navigating complex organizations and managing multiple stakeholders.

Benefits

💚 Why Blink?

You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you’ll work for a company with a strong purpose, with an ambitious and supportive team embarking on a journey most start-ups can only dream of!

Benefits include:

Generous equity allocations with significant upside potential.
20 day's leave + public holidays.
401(k) A generous plan to help you save for a bright future.
Private health insurance- we'll pay for your medical, dental, and vision coverage.
Enhanced parental leave.
Additional time off between Christmas and New Year.
The ability for you to grow, learn and solve a variety of challenges, working in a supportive environment with smart, talented people.
Social events (lunches, breakfasts, nights out).