Solution Engineer
Black Box Careers Open At a glance
Mid-level Solutions & Sales Engineering role at Black Box Careers. Mexico · full-time.
Pay not stated Solutions & Sales Engineering salary
growthroles summary, based on the employer's posting.
What you'll do
- Lead customer discovery and technical workshops, then turn business goals into network designs
- Build enterprise network architectures, reusable templates and vertical-specific designs across core networking technologies
- Prepare technical proposals, diagrams and cost models, and help answer complex RFPs and RFIs
- Present solutions and run demonstrations, whiteboarding sessions or proofs of concept for customer audiences
- Shape offerings with product teams, share field feedback and develop internal enablement for solution engineers
What you bring
- At least seven years in enterprise networking pre-sales or solution consulting
- Experience leading enterprise opportunities valued at one million dollars or more
- Strong knowledge of multi-vendor network designs, including Cisco, Juniper or another listed vendor
- Expertise across LAN, Wi-Fi, SD-WAN, network access control and hybrid cloud networking
- Proficiency with Visio, proposal development and coordinating pricing
Who this fits
This suits an experienced, customer-facing technical seller who can lead complex pursuits and present to executive audiences. The role is based in Mexico and described as US-based and remote. You’ll also mentor junior solution engineers and coordinate across sales, offerings, alliances and delivery teams.
From the employer
Pre-Sales Solution Engineer – Enterprise Networking (US-Based)
Location:
Remote
Reports To:
Director of Solution Engineering – Enterprise Networking Practice
Role Summary:
The Mexico-based Pre-Sales Solution Engineer is a highly experienced, customer-facing technical leader within the Enterprise Networking (EN) practice at Black Box. This role is responsible for owning the pre-sales technical strategy for high-value and complex opportunities across Core EN technologies including LAN, WAN, Wi-Fi, SD-Branch, and Network Security.
This seasoned engineer works closely with Vertical Sales teams, Offering Managers, Partner Alliance Managers, and customers to design scalable, competitive, and differentiated solutions. The engineer not only supports strategic pursuits but also contributes to the evolution of our go-to-market offerings and field readiness.
Core Responsibilities:
Client-Facing Pre-Sales Support:
- Lead discovery sessions, technical workshops, and strategic client briefings.
- Translate customer business outcomes into technical architectures.
- Influence and shape customer roadmaps and architecture standards.
Solution Architecture & Innovation:
- Architect robust enterprise network solutions using vendor best practices.
- Design repeatable solution templates and vertical-specific architectures.
- Participate in cross-domain solutioning, integrating network with cloud, security, or collaboration stacks.
Proposal Development & Deal Shaping:
- Create high-impact technical proposals, diagrams, and cost models.
- Respond to complex RFPs/RFIs with accurate and compelling content.
- Collaborate with pricing and delivery to validate technical and operational scope.
Technical Presentations & Demonstrations:
- Deliver compelling solution presentations to technical and executive audiences.
- Lead or support technical demonstrations, whiteboarding sessions, and proof-of-concepts.
- Represent Black Box as a trusted advisor in customer briefings and strategy sessions.
Strategic Alignment & Advisory:
- Work with Offerings Managers to co-develop new offerings and enhance existing ones based on field feedback.
- Coordinate with Alliance Managers to understand OEM roadmap and incorporate innovation into proposals.
- Act as a technical advisor to Sales Leaders and Business Unit VPs.
Internal Enablement & Evangelism:
- Mentor junior SEs and support onboarding efforts.
- Conduct solution walkthroughs, internal webinars, and SE playbook development.
- Drive internal adoption of tools, templates, and best practices.
Market Intelligence:
- Track competitive trends and help refine win themes and technical differentiators.
- Represent Black Box in customer advisory councils and vendor working groups.
Relationships & Dependencies:
StakeholderRole & EngagementProduct/Offerings ManagerAlign on solution components, pricing tools, documentation kitsPartner Alliance ManagerSync on OEM design rules, roadmap support, enablement sessionsAccount Manager/BDMSupport opportunity strategy, customer technical needs, proposal presentationProject ManagerScope validation, post-sale handoff planningVertical Sales LeaderCollaborate on pursuit strategies and vertical value propositionsRequired Skills & Experience:
- 7–10+ years of experience in enterprise networking pre-sales or solution consulting
- Proven experience leading $1M+ enterprise solution pursuits
- Strong understanding of multi-vendor architectures including Cisco, Juniper, Fortinet, Aruba, Palo Alto
- Expertise in LAN/Wi-Fi/SD-WAN, NAC, segmentation, and hybrid cloud networking
- Mastery of Visio, proposal writing, and pricing coordination
- Executive presence with ability to present to CIO/CTO levels
- Demonstrated ability to lead solution presentations and conduct live or virtual technical demos
Preferred Certifications:
- CCNP/CCIE, JNCIP/JNCIE, NSE 4/5/7, or equivalent
- ITIL Foundation or PMP (for cross-functional coordination)
This role is mission-critical for scaling Black Box’s Enterprise Networking business. It requires both deep technical skills and high business acumen to align cross-functional teams and deliver compelling solutions that win strategic business and drive innovation in the field.
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