Creative Director

About BJAK

The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name.

Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region. Today, its the leading insurance platform in Southeast Asia.

Today, we are expanding ways to help people in the region — this includes spending, saving, investing, exchanging, travelling, and more. Our mission is help people get more from their money every day.

We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few.

If you're this person, we'd love to talk to you.

The Role

As Creative Director, you will help shape how the world sees and experiences BJAK. From visuals to messaging, you will shape brand direction, elevate storytelling, and drive high-impact marketing initiatives that reinforce Bjak’s positioning across ASEAN. This role blends strategic brand thinking with hands-on creative execution across campaigns, content, and community-building initiatives.

You will be responsible for developing compelling brand narratives, designing integrated marketing strategies, and ensuring consistent, memorable brand presence across all channels. This is not just a design role — it is a leadership position for someone who can think strategically, move fast, and execute at a high level.

What You'll Do

1. Brand Strategy & Creative Direction

• Own and evolve BJAK’s brand identity across all platforms — from tone and messaging to typography and visual systems
• Translate business and marketing objectives into compelling creative concepts
• Lead the ideation and development of creative concepts for campaigns that strengthen brand perception and audience engagement.
• Ensure brand consistency across all communication touchpoints, content formats, and marketing activities.

2. Campaign Optimization & Execution

• Design and manage creative workflows that balance speed, quality, and scalability
• Partner with growth, product, and leadership teams across Malaysia and the region to execute key campaigns
• Use performance insights and feedback to continuously improve creative output
• Stay ahead of industry and creative trends to keep BJAK sharp and relevant

3.. Creative Leadership & Team Management

• Support leading, coaching, and inspiring a multidisciplinary creative team (designers, writers, and content creators)
• Set a high standard for creativity, execution, and delivery under tight timelines
• Review and elevate creative output to ensure alignment with brand strategy and quality standards
• Build a culture of ownership, collaboration, and accountability

Location

This role is based in Malaysia. This is a hybrid role. You are expected to work from our Malaysia office at least 3 days per week.

Language

English is our main working language across global teams. Strong English communication is required.

Interview Process

Our process is designed to move fast:

1. Portfolio review
2. Online assessment or practical task
3. Role-specific interview
4. CEO / Final Interview

For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process. Candidates who complete assessments quickly will be prioritized.

Requirements

What We're Looking For

• 4–6 years of experience in creative, brand, or design leadership roles (agency or fast-growth companies preferred)
• Strong portfolio showcasing storytelling, campaigns, and multi-channel creative work
• Solid understanding of branding, design principles, and digital content strategy
• Experience leading and developing creative teams
• Proficiency in Adobe Creative Suite, Figma, Canva, and modern production workflows
• Strong stakeholder management and project execution skills
• Bonus: Experience in fintech, e-commerce, or high-growth consumer brands

You Will Thrive Here If You...

• Care deeply about storytelling, branding, and visual clarity
• Are hands-on, fast-moving, and highly execution-focused
• Lead confidently while staying close to the work
• Perform well in ambiguity and fast-paced environments
• Take ownership from idea to execution
• Consistently push for higher creative standards
• Manage multiple priorities while staying structured
• Stay calm under pressure and simplify complex problems
• Communicate clearly and handle feedback with maturity
• Want to build something meaningful at scale and speed

Benefits

• Above-market remuneration.
• Fast-track career growth and development opportunities.
• Exposure to a fast-growing global tech company.
• Opportunity to work directly with experienced business leaders.
• High ownership, autonomy, and responsibility from day one.
• Flat organization where ideas and execution matter more than titles.
• Meaningful work that directly contributes to the growth and success of the business.