P2P Growth Operations Manager (CIS / CEE)
Remote CIS Region Full-time Manager Growth Marketing
Mid-level Growth Marketing role at Binance. Remote · full-time.
Role brief
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow sales by building relationships with prospective clients, agents, and partners
- Resolve P2P trading disputes, troubleshoot issues, and uncover customer needs
- Check documents, review transactions for suspicious activity, and handle customer questions
- Run and improve marketing campaigns while guiding market research for product growth
What you bring
- A bachelor’s degree or higher
- At least five years in marketing or business development within finance or e-commerce
- Working knowledge of blockchain, cryptocurrency, and P2P payments
- Strong written communication, active listening, and effective time management
- Fluency in Ukrainian or Russian
Who this fits
You’ll fit a customer-facing growth role combining marketing, business development, transaction review, and P2P support. The position is remote in the CIS region, with work-from-home arrangements subject to the business team’s needs.
From the employer
Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
Responsibilities
- Boost sales and contribute to our long term business growth by contacting and developing relationships with potential clients/agents/partners
- Handle dispute on our P2P platform between trading parties, assist client with troubleshooting
- Uncover customer's unique needs and challenges
- Perform document checks as per standard procedures
- Monitoring transactions, investigating and reporting suspicious activity
- Reading, prioritizing and responding to customers queries
- Create, manage, implement and refine all marketing campaigns in an ongoing basis
- Direct ongoing market research to foster the product’s and market growth
Requirements
- Bachelor's degree and above
- Possess 5+ years of relevant experience in marketing and/or business development roles in finance or e-commerce industry
- Knowledge in Blockchain/ Cryptocurrency industry
- Exceptional written communication skill and a good listener
- Ability to multitask, prioritise, and control time effectively
- Knowledge of blockchain, crypto, and P2P payments
- Fluency in Ukrainian or Russian language is needed for this position
Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.By submitting a job application, you confirm that you have read and agree to our Candidate Privacy Notice.
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