Director of Sales and Marketing

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Deeply entwined with Arizona history since 1929, The Wigwam welcomes you to make a historic career move and join our family! The Wigwam is a Four Diamond property with 331 guest rooms spanned across 440 acres. The Wigwam is a renowned Arizona landmark, nestled in the community of Litchfield Park, AZ and is a true representation of an authentic Arizona experience.  We are currently seeking enthusiastic, driven individuals, with a great attitude and a passion for excellence to join us in curating incredible guest experiences and lasting memories. Come make some history with us!   The Wigwam is an Equal Opportunity Employer committed to a diverse and inclusive work environment. Minority/Female/Disability/Veteran

What you will have an opportunity to do:

The award-winning and historic Wigwam Resort is seeking a dynamic, strategic, and results-driven Director of Sales & Marketing to lead all revenue-generating sales and marketing initiatives for one of Arizona's most iconic destinations. This executive leader will be responsible for developing and executing comprehensive sales, marketing, public relations, and revenue strategies that maximize market share, drive top-line revenue growth, and elevate the resort's positioning as a premier leisure, group, and luxury destination.

The Director of Sales & Marketing will provide visionary leadership to the Sales, Catering, Marketing, and Business Development teams while collaborating closely with Resort Operations, Revenue Management, and Executive Leadership to achieve financial goals and deliver exceptional guest experiences.

Key Responsibilities

• Develop and execute annual sales and marketing plans aligned with resort revenue objectives.

• Establish short- and long-term strategies to grow occupancy, ADR, RevPAR, catering revenue, and ancillary resort revenues.

• Identify emerging market opportunities and competitive positioning strategies.

• Lead forecasting, budgeting, and business planning processes for all revenue-generating departments.

• Direct all group, corporate, association, SMERF, wedding, and leisure sales efforts.

• Maintain strong relationships with key clients, meeting planners, travel advisors, wholesalers, and industry partners.

• Oversee solicitation strategies, prospecting initiatives, and account management programs.

• Participate in industry trade shows, networking events, and client engagement opportunities.

• Ensure achievement of monthly, quarterly, and annual sales goals.

• Lead integrated marketing strategies including digital marketing, social media, email campaigns, content creation, public relations, and advertising.

• Partner with agency partners and internal teams to strengthen brand awareness and market penetration.

• Oversee website performance, SEO/SEM initiatives, online reputation management, and digital analytics.

• Ensure brand standards and messaging remain consistent across all channels.

• Collaborate with Revenue Management to optimize pricing, segmentation, and demand-generation strategies.

• Analyze market trends, competitive intelligence, and business performance metrics.

• Utilize data-driven insights to refine sales and marketing initiatives.

• Present business reviews and strategic recommendations to ownership and executive leadership.

• Recruit, mentor, and develop high-performing sales and marketing professionals.

• Foster a culture of accountability, collaboration, innovation, and guest-centric service.

• Conduct regular performance evaluations, coaching sessions, and career development planning.

• Promote cross-functional teamwork throughout the resort.

What are we looking for?

• Bachelor's degree in Hospitality Management, Marketing, Business Administration, or related field.

• Minimum 7-10 years of progressive hospitality sales leadership experience.

• Minimum 3-5 years in a Director of Sales & Marketing role within a resort, luxury hotel, or complex hospitality environment.

• Proven success leading group, leisure, and transient sales strategies.

• Strong understanding of hospitality revenue management principles.

• Experience managing multimillion-dollar revenue portfolios and sales budgets.

• Exceptional leadership, communication, negotiation, and presentation skills.

• Ability to travel as needed for client meetings, trade shows, and industry events.

Compensation:

$191000

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$206000

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.