Marketing and Social Media Coordinator, EBOX

Bell bce.ca Open · verified Sep 16, 2026

Montreal Mid-level Social Media

Mid-level Social Media role at Bell. Montreal.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll run the organic social calendar, community management, and promotional activity across platforms
You'll create and manage social posts, newsletters, website content, and related visual assets
You'll review content results, spot social trends, and recommend changes through performance reports
You'll update and optimize the website, applying SEO to improve engagement, conversions, and search visibility
You'll coordinate campaigns, event materials, agencies, and issue resolution with customer service teams

What you bring

At least five years in a comparable marketing or social media position
A marketing or communications degree, or relevant certificate or training
Fluent written and spoken English and French
Working knowledge of social platforms, advertising tools, GA4, Microsoft Office, design, video, and CMS software
The ability to manage competing projects, communicate clearly, collaborate, prioritize, and work independently

Who this fits

This role suits a proactive, organized marketer who enjoys content, social trends, teamwork, and independent execution. You'll work in a hybrid arrangement in Montreal and may need to travel for events or respond outside regular business hours.

From the employer

The Marketing and Social Media Coordinator contributes to the implementation of EBOX’s multi-channel marketing strategies. Working closely with the Senior Marketing Manager, this individual coordinates customer acquisition marketing activities and social media initiatives to ensure a strong and engaging brand presence. They are responsible for maintaining brand consistency across all digital platforms, communication channels, and marketing tools used by the company.

Key Responsibilities

Maintain an active and consistent brand presence across social media platforms and coordinate community management projects.
Manage and execute an editorial calendar for organic social media content across platforms, as well as other promotional marketing activities.
Identify and monitor emerging social media trends to anticipate potential opportunities.
Analyze the performance of organic content, provide recommendations based on results, and prepare performance reports.
Support the marketing team in the creation, organization, and tracking of advertising and promotional campaigns.
Create and manage engaging content and visual assets for social media posts, newsletters, and the company website.
Update the website and optimize content to improve engagement and increase conversions, including content creation, image descriptions, and related elements.
Coordinate the production of promotional materials and merchandise for events and sponsorships.
Act as a liaison between customer service teams and external agencies to resolve issues arising on social media, while maintaining customer satisfaction and protecting the brand’s online reputation.
Apply SEO best practices to web content to drive qualified traffic, improve customer experience, and increase the company’s visibility in search engine results.
Assist with the planning and execution of special events and represent the company at events when required. • Collaborate with external agencies and internal teams to develop and implement promotional tactics.
Monitor competitors and industry best practices across Canada to improve brand positioning.

Location: Hybrid work arrangement.

Qualifications

Bachelor’s degree in marketing, Communications, or a related field; or a Certificate in Community Management and social media; or equivalent relevant training.
Minimum of five (5) years of experience in a similar role.
Fluent bilingualism (English and French), both spoken and written.
In-depth knowledge of social media platforms such as Meta, X (formerly Twitter), LinkedIn, YouTube, TikTok, Snapchat, and their respective advertising platforms.
Experience in content creation.
Customer service experience is considered an asset.
Strong ability to manage multiple projects simultaneously.
Proficiency in Google Analytics 4 (GA4) and performance management tools.
Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, etc.).
Knowledge of graphic design software (Photoshop, Illustrator, Canva, etc.), video editing tools (Final Cut Pro, Adobe Premiere Pro, After Effects, etc.), and Content Management Systems (CMS).
Excellent writing and communication skills.
Strong critical thinking and sound judgment.
Excellent teamwork and collaboration skills.
Creative, curious, and interested in emerging digital and social media trends.
Strong adaptability, prioritization, and problem-solving skills.
Excellent organizational skills and attention to detail.
Versatile, proactive, self-motivated, and capable of working independently.
Availability to travel for events and occasionally follow up outside regular business hours.