Implementation Specialist INDIA
At a glance
Mid-level Solutions & Sales Engineering role at Base.com. Delhi · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Guide ecommerce brands and retailers through Base.com’s complete technical setup and onboarding
- Create PHP or Python integrations that adapt workflows and systems to each customer’s needs
- Use APIs and connected tools to automate commerce, logistics, accounting, and CRM processes
- Advise clients on configuration, adoption, system performance, and scalable implementation choices
- Coordinate with international teams to test and refine product capabilities for Indian users
What you bring
- Two to five years delivering ecommerce SaaS implementations, with the independence to manage your work remotely
- Hands-on ability with REST APIs, ecommerce workflows, and warehouse processes; PHP experience is useful
- Fluent English at B2+ level plus fluency in Hindi, Tamil, Telugu, Kannada, Marathi, Gujarati, or Bengali
- Background working with ecommerce platforms, marketplace activity, or Base.com itself
Who this fits
You’ll suit a mid-level implementation role that combines client advising with scripting, integrations, and technical problem solving. The position is based onsite in Delhi, India, while the requirements also call for self-management in a remote setup. You’ll work independently with international colleagues and can grow toward technical leadership in India operations.
From the employer
At Base, our mission is to empower entrepreneurs to succeed in the global e-commerce landscape. We provide a technology platform that revolutionizes their online sales operations.
Our international team, spanning from Europe to the Americas, delivers a comprehensive, all-in-one solution to thousands of merchants worldwide. We offer seamless integrations with industry leaders, including Amazon, eBay, Shopify, DHL, and FedEx.
However, we are more than just a technology company. We are one of the fastest-scaling platforms in the sector, having achieved 15x growth over the past three years. We cultivate a culture where tangible impact and collaboration are paramount, with our team being the driving force behind our innovation.
If you are driven to shape the future of global e-commerce, we invite you to apply. Your opportunity awaits!
What You’ll Own & Drive
- Client Implementation & Onboarding: Lead the end-to-end technical onboarding of ecommerce brands and retailers using Base.com.
- Custom Integration & Scripting: Build and customize integrations using PHP or Python to tailor workflows and systems to customer needs.
- Platform Enhancements: Work closely with global teams to test, improve, and evolve core product functionalities for Indian users.
- Workflow Automation: Leverage our vast integration suite and APIs to automate complex operations across commerce, logistics, accounting, and CRM systems.
- Solution Consulting: Act as a technical advisor to clients, helping them configure and adopt our solutions effectively.
- Performance Optimization: Ensure code and systems are built with speed, stability, and scalability in mind.
Requirements
- Tech-First Problem Solver: You love solving customer pain points through hands-on tech implementation and scripting.
- Experienced & Independent: 2–5 years of experience in ecommerce SaaS implementation with strong self-management in a remote setup.
- Languages You Speak: Solutioning , Ecommernce warehouse process understanding, PHP (nice to have), comfortable working with REST APIs
- Customer Obsessed: You see the product through the eyes of the end-user and optimize for value delivery.
- Multilingual Communicator: Fluent in English (B2+), and at least one of Hindi, Tamil, Telugu, Kannada, Marathi, Gujarati, or Bengali.
- Mandatory: Familiarity with ecommerce systems, marketplace operations, or prior exposure to base.com.
Tech Stack You'll work With
- Languages: PHP8, Python, Java
- Databases: MySQL
- Frontend: JavaScript
Benefits
- Impact from Day One: You’ll play a central role in building the India implementation playbook.
- Remote-First, Freedom-Led: Work independently with global peers and no micromanagement.
- Own the Product: We build what we believe in—with direct influence on product decisions.
- Long-Term Growth: Join us during hypergrowth and grow into tech leadership roles as we scale India ops.
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