Service Sales Engineer
ATS Companies Open · verified Oct 2, 2026 At a glance
Mid-level Solutions & Sales Engineering role at ATS Companies. Tampa · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Assess customer needs and shape system proposals around their performance goals, efficiency targets and budgets
- Explain building technology options to customers and sales colleagues, answering product and system questions
- Prepare technical materials and provide support before and after the sale, including troubleshooting
- Join customer meetings and site visits, then coordinate with account managers, project teams and service staff on delivery
- Keep current on ATS Waypoint products, relevant standards and new technologies to guide recommendations
What you bring
- You can turn customer requirements into technical designs and system proposals
- You bring troubleshooting and support skills for building technology, controls or related products
- You communicate technical concepts clearly and can build customer relationships through responsive service
- An engineering or technology degree, or comparable relevant experience, meets the education requirement
Who this fits
This mid-level role suits someone who combines technical solution design with customer-facing sales support. You’ll work on-site in Tampa and visit customer locations for assessments and meetings.
From the employer
Role Description
The Sales Engineer is a full-time, on-site role based in Tampa, FL, responsible for supporting customers and the sales team with technical expertise on building technology solutions. This role involves assessing client needs, developing tailored system proposals, and presenting technical solutions that align with performance, efficiency, and budget requirements. The Sales Engineer collaborates with account managers, project teams, and service personnel to ensure smooth implementation and ongoing customer satisfaction. Daily activities include preparing technical documentation, responding to product and system inquiries, providing pre- and post-sales technical support, and participating in site visits and customer meetings. The role also includes maintaining up-to-date knowledge of ATS Waypoint’s offerings, industry standards, and emerging technologies to support informed recommendations.
Qualifications
- Sales Engineering and technical solution design skills, with the ability to translate customer requirements into system proposals.
- Technical Support and troubleshooting skills for building technologies, control systems, or related products.
- Strong Communication and presentation skills, including the ability to explain complex technical concepts to diverse audiences.
- Sales and Customer Service skills, with a focus on relationship-building, responsiveness, and long-term client satisfaction.
- Experience in building automation, energy management, HVAC controls, or similar technical fields is highly beneficial.
- Ability to work on-site with customers, conduct site assessments, and collaborate with cross-functional teams.
- Bachelor’s degree in engineering, technology, or a related discipline, or equivalent relevant experience.
- Proficiency with standard office and productivity software; familiarity with CAD or system design tools is a plus.
- Strong problem-solving abilities, attention to detail, and a commitment to environmentally conscious solutions.
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