E-Commerce Marketplace Operations & Data Coordinator

Assist World assistworld.com Open · verified Aug 17, 2026

Remote Philippines Full-time Mid-level Ecommerce Marketing

Mid-level Ecommerce Marketing role at Assist World. Remote, Philippines · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll maintain product records through Excel feeds and correct marketplace listing errors
You'll set up, monitor, and report on sponsored product and brand campaigns
You'll track orders from marketplaces to warehouses and chase stalled fulfillment issues
You'll coordinate with logistics and operations teams until open issues are resolved
You'll build Excel reports, trackers, and performance summaries for leadership

What you bring

You have solid Excel skills, including filters, formulas, reports, and basic pivot tables
You work carefully across several systems and can maintain accurate product and operational data
You communicate confidently with internal teams and keep pursuing issues until resolution is confirmed
You take a proactive, analytical approach to finding and fixing operational problems

Who this fits

This role suits you if you work remotely from the Philippines and can maintain a full-time Eastern Time schedule, with modest shifts possible. South Africa-based applicants are preferred. You will receive training on marketplace feeds, retailer portals, and internal systems, so prior platform-specific experience is not required.

From the employer

Company Overview We are a U.S.-based consumer products company selling through major online marketplaces and national retailers. Our business operates across multiple e-commerce platforms, internal systems, and logistics partners, requiring strong coordination, data accuracy, and operational follow-through. We are seeking a true remote team member who can operate as an extension of our internal marketplace operations team. Role Overview This role supports the day-to-day operations of our e-commerce marketplace ecosystem, ensuring product data accuracy, campaign execution, order flow, and internal follow-ups across systems. This is not a customer-facing role, but it is internally front-facing. The ideal candidate is proactive, analytical, detail-oriented, and comfortable communicating across cross-functional teams to identify issues, follow through, and drive resolution. The role reports directly to the Marketplace Operations Lead and is expected to grow in responsibility over time.

Key Responsibilities

Marketplace & Product Operations
Manage and maintain product item creation using Excel-based data feeds
Upload, update, and troubleshoot product data attributes across marketplace platforms
Monitor and resolve rejected listings, feed errors, and taxonomy changes
Perform routine product scrubs to ensure data accuracy and system alignment
Campaign & Sponsored Product Support
Support setup and monitoring of sponsored product and brand campaigns
Pull reporting data from campaign platforms and summarize results
Track budgets and ensure campaigns are properly configured and running
Order Flow & Issue Resolution
Monitor order flow to ensure orders move correctly from marketplace to warehouse
Identify stalled, delayed, or unshipped orders
Proactively follow up with internal teams to resolve fulfillment issues
Ensure resolution is confirmed, not just initiated
Internal Communication & Follow-Through
Coordinate daily with logistics, operations, and internal teams
Follow up persistently on unresolved issues until completion
Escalate risks that may impact retailer scorecards or performance metrics
Maintain operational momentum and accountability

Reporting & Data Support

Pull reports using Excel (including pivot tables where needed)
Maintain operational trackers and performance summaries
Support leadership with clean, accurate data visibility
Systems & Tools
Excel (required – strong fundamentals, comfort with reports and pivots)
Marketplace feed platforms (training provided)
Retailer portals and internal systems (training provided)
Canva (nice to have, not required)
Prior experience with specific platforms is not required. Training and documentation will be provided. Comfort working in data-heavy environments is essential.

Required Skills & Experience

Strong operational and analytical mindset
Solid Excel fundamentals (filters, formulas, basic pivots)
High attention to detail and data accuracy
Comfortable navigating multiple systems simultaneously
Confident internal communicator (email, follow-ups, coordination)
Proactive problem-solver who does not wait to be told what to fix
Strong follow-through until resolution is confirmed

Preferred Profile

Experience in e-commerce, marketplaces, or operations support
Comfortable working with data feeds, SKUs, UPCs, and inventory logic
Experience supporting cross-functional teams (logistics, ops, sales support)
South Africa–based candidates preferred due to communication style and ownership mindset

Work Schedule

Full-time: 40 hours/week
Core preference: 9:00 AM – 5:00 PM Eastern Time
Open to slight shifts (e.g., 10:00 AM – 6:00 PM ET) if beneficial for operations
Compensation & Engagement
Full-time, long-term role
Initial onboarding and training period expected (90 days)
Growth path into deeper ownership of marketplace operations

Why Join Assist World? 100% REMOTE $50 birthday bonus $200 testimonial bonus $500 entry monthly raffle NO TRACKER. NO PROBLEM