Senior Director, Key Customer Marketing - Job ID: 1907
Leadership Customer Marketing role at Ascendis Pharma. Princeton · full-time · $260,000–$280,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Set U.S. endocrine KOL and congress plans, including peer education and speaker bureau direction
- Run advisory boards, speaker programs, and congress activities while capturing insights for brand teams
- Lead Thought Leader Liaisons through account planning, goals, tracking, coaching, and feedback
- Create cross-functional working rhythms, manage dependencies, and apply insights to brand strategy
- Manage forecasts, timelines, budgets, and compliant delivery of engagement programs
What you bring
- Bachelor's degree and at least fifteen years in pharmaceutical or biotechnology commercial work
- Strong people leadership, coaching, performance management, and cross-functional collaboration skills
- Rare disease or specialty-market experience is preferred
- Ability to connect customer insights to business plans and manage budgets and financial results
- Clear written and verbal communication plus working knowledge of legal, regulatory, and compliance requirements
Who this fits
You'll suit this role if you bring senior commercial marketing experience, people leadership, and a strategic approach to KOL engagement in an entrepreneurial organization. You'll lead Thought Leader Liaisons and work across marketing, brand, and other matrixed teams. The role is based in Princeton, New Jersey, requires three office days each week, and includes travel of up to sixty percent.
From the employer
Ascendis Pharma is a dynamic, fast-growing global biopharmaceutical company with locations in the United States, Denmark, and Europe. Today, we’re advancing programs in Endocrinology Rare Disease and Oncology.
Here at Ascendis, we pride ourselves on exceptional science, visionary leadership, and skilled and passionate colleagues.
Guided by our core values of Patients, Science, and Passion, we use our TransCon® drug development platform to fulfill our mission of developing new and potentially best-in-class therapies to address unmet medical needs.
Our culture fosters a place where skilled, adaptable, and highly resourceful professionals can truly make their mark. We offer a dynamic workplace for employees to grow and develop their skills.
Position Summary
This position will lead the U.S. KOL engagement strategy across the endocrine portfolio, including HCP peer-to-peer programs and congress and speaker bureau strategy. Success in this role is measured by delivering an annual KOL engagement plan and governance model, executing high-quality peer-to-peer education that supports disease and product understanding, and ensuring programs are delivered on time, on budget, and in full compliance with company and regulatory requirements.
We are looking for an experienced marketer with strong strategic capability, experience leading direct reports, and the ability to thrive in an entrepreneurial, growing organization. The Senior Director will lead a team of Thought Leader Liaisons and partner effectively with matrixed teams to deliver KOL engagement, peer-to-peer education, and related programs that support business unit priorities.
This role reports to the US Vice President of Marketing and will play an important role on the Marketing and Commercial Leadership Teams. Three days a week in the Princeton, NJ office is required.
Key Responsibilities
- Own the annual U.S. KOL engagement plan and congress strategy for the endocrine portfolio, including peer-to-peer education content and execution and speaker bureau strategy.
- Plan and execute KOL programs (e.g. advisory boards, speaker programs, etc.) and congress meetings in coordination with brand leads, including timely insight capture/readouts.
- Lead and develop the Thought Leader Liaison team to execute KOL and institution account plans, including goal setting, tracking, and performance feedback.
- Establish working cadence with cross-functional partners to drive execution, manage dependencies, and integrate insights into brand strategy and optimization.
- Own budget/forecasting, on-time delivery, and execution in full compliance with company policies and applicable regulatory requirements.
- Model Ascendis Pharma values through day-to-day leadership and decision-making.
Requirements
- Bachelor’s degree required; 15+ years of pharmaceutical and/or biotechnology commercial experience.
- Demonstrated organizational leadership and people management skills required , including effective cross-functional collaboration and leadership, coaching, and performance management.
- Rare disease or specialty category experience strongly preferred.
- Accountability to business and financial outcomes, including translating insights into plans and owning budget.
- Strong communication skills (written and verbal), including presenting to senior leadership, KOLs, and field-based teams.
- Knowledge of the current legal, regulatory, and compliance environment, with the ability to apply it in program planning and execution.
- Ability to travel up to 60% to lead direct reports and engage customers.
The estimated salary range for this position is $260k - $280k. Actual salary determination is dependent on a variety of factors some of which include: experience, qualifications, and geographic location. This position may be eligible for a discretionary annual bonus or an incentive compensation plan (eligibility varies based on role and position level), discretionary stock-based long-term incentives, paid time off, and a comprehensive benefits package.
Benefits
- 401(k) plan with company match
- Medical, dental, and vision plans
- Company-offered Life and Accidental Death & Dismemberment (AD&D) insurance
- Company-provided short and long-term disability benefits
- Unique offerings of Pet Insurance and Legal Insurance
- Employee Assistance Program
- Employee Discounts
- Professional Development
- Health Saving Account (HSA)
- Flexible Spending Accounts
- Various incentive compensation plans
- Accident, Critical Illness, and Hospital Indemnity Insurance
- Mental Health resources
- Paid leave benefits for new parents
Ascendis Pharma is proud to be an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
A note to recruiters:
We do not allow external search party solicitation. Presentation of candidates without written permission from the Ascendis Pharma Inc Human Resources team (specifically from: Talent Acquisition Partner or Human Resources Director) is not allowed. If this occurs your ownership of these candidates will not be acknowledged.
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