Deputy Key Account Manager Madrid* (377923)
At a glance
Mid-level Account Management role at ArcelorMittal - Recommended Jobs. Madrid · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow the automotive OEM account by improving sales, profitability, pricing, and value creation
- Set the account budget and business plan in line with the commercial strategy
- Analyze the customer market, production, awards, and future opportunities with Marketing support
- Negotiate sales contracts, track volume and price agreements, and monitor deliveries and credit limits
- Visit customers, measure satisfaction, assess claim impact, and coordinate follow-up with technical teams and mills
What you bring
- Five to ten years of B2B sales experience
- A master’s degree in business, industrial engineering, or relevant experience
- Professional-level Spanish and English
- A customer-focused commercial approach, autonomy, communication skills, and sound team leadership
Who this fits
You’ll suit a commercially minded account professional who can manage an international customer relationship, make clear decisions from facts, and coordinate across teams. The role is based in Madrid and requires travel flexibility of fifty percent.
From the employer
We are looking to hire a Deputy Key Account Manager for Automotive in our Madrid Agency to reinforce the team. The customer is an OEM with a strategic presence worldwide. This is a great opportunity to learn and grow in a commercial and leadership role to develop the customers relationship.
The mission consists of:
• Developing the account in sales and profitability
• Defining budget following commercial strategy for the account
• Proposing and implementing value creation actions
• Determining price offers for customers with a strategic thinking mindset
• Developing customers intimacy and manage the development of the commercial relationship
Your role will include activities such as:
• Ensuring full market analysis of your customer perimeter with Marketing team support. Coordinate local Marketing Intelligence activities and report to the Key Account Manager
o Centralize and share information concerning market, customer production, awards, potential developments
• Proposing business plan for perimeter
o Monitor and analyze pricing within your perimeter
o Push new products and service deployment to your customer base
o Conduct negotiation in commercial setting
• Negotiating and implementing sales contracts
o Follow-up of volume and price agreements of the local entity by connecting with the demand planning and price controlling teams
o Monitor delivery performance. Follow-up payment/credit limit
• Monitoring client satisfaction follow-up, analyze and share results with technical team and mills.
o Organize and attend regular customer visits / create visit reports
o Evaluate claims commercial impact & ensure that follow-up actions are implemented
o Develop customer intimacy and obtain feedback, collect market info to support strategic decisions
Competencies:
We are looking for a talented person who can demonstrate the following abilities:
• A strong sense of human and commercial relationship as well as an excellent customer-focused spirit
• A high level of autonomy
• A capacity to communicate within the Customer Team and to work in an international environment
• A high results orientation: meets deadlines using good time management and allocation of priorities; makes appropriate, clear decisions and recommendations based on review of facts, priorities, resources, constraints and alternatives; contributes to problem-solving by submitting and testing ideas for solutions and by anticipating and overcomes problems
• Teamwork skills: works effectively with others in a group setting; shares information and resources in the team; works with others to reach common goals; aligns personal objectives with team objectives; applies personal skills to add value; deals honestly and fairly with others, showing consideration and respect
• A mindset and professional behavior in line with digitalization transformation of the sales process
• Good leadership skills: to lead and coordinate members of the team
Education:
• Master in Business, or in Industrial Engineering or relevant experience
• Spanish and English at Professional Level
Experience:
• 5 - 10 years of experience in B2B sales
Additional Requirements:
• Travel flexibility: 50%
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