Technical Sales Engineer

Position Summary:

The Technical Sales Engineer is responsible for understanding our customers’ technical needs and proposing the right solutions, while also driving sales for our product portfolio. This role requires a strong understanding of our products and the skill to explain complex technical ideas in a clear and concise manner. The person in this role will lead in technical areas to assist customers with product selection and configurations and use sales skills to help Account Managers build relationships, negotiate deals, and close sales.

Roles and Responsibilities:

• Deep understanding of the company's products and services, particularly how they integrate into the customer’s systems.

• Providing technical support during the pre-sales and post-sales process, including helping customers select the right products, explaining specifications, and addressing any technical challenges.

• Works with customer to develop product specifications and drive ARaymond print position on Strategic POM vehicles.

• Manages application development at the customer as the technical lead for the sales team.

• Prepares cost estimates by studying engineering plans and related customer documents, consulting with engineers, operations, and other professional and technical personnel.

• Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.

• Working with engineering teams to solve technical issues that arise during product development or integration.

• Collaborating with sales and marketing teams to develop strategies to win new business and expand existing accounts.

• Liaising between the customer and internal teams, such as engineering, production, and logistics, to ensure that the project meets customer specifications and timelines.

• Keeping up-to-date with industry trends, customer needs, and competitor products to identify new business opportunities.

• Contributes to team effort by accomplishing related results as needed. Prepare and deliver technical presentations explaining products or services to customers and prospective customers.

• Supports researching and developing new products.

• Acting as the primary point of contact for technical and commercial queries.

• Maintaining and developing relationships with key customers.

• Provides technical training to customers and staff as needed.

• Other related duties and/or projects as assigned.

Education and Experience:

• Bachelor's degree is required, preferably in Electrical or Mechanical Engineering.

• 5+ years of experience in product development, technical sales, or comparable role

• 5+ years of experience developing metal and plastic fastener and assembly systems, or comparable products

• 2+ years of experience providing technical solutions in the automotive manufacturing industry

Skills

• Capable of conducting technical and sales presentations to key clients

• Ability to develop and grow customer base and generate sales to support business unit goals.

• Comfortable working in a customer-facing capacity.

• Strong communication skills with experience influencing cross-functional teams.

• Ability to work closely with others in a collaborative team environment.

• Proficient in Microsoft Office 365 (Teams, Outlook, Excel, PowerPoint, Word).

• Professional demeanor and ethical conduct, including handling confidential information appropriately.

Reporting to this position

• NA

Physical Demands

• Frequent sitting, walking, standing.

• Use of computer with repetitive mouse use, keyboarding and visual demands.

• Must be able to work in the office for collaborative purposes.

• Frequent Travel by air, car, or other methods of travel. Local up to 75%, 10% domestic/international

Measure of Performance

• Core Behaviors and Skills

• Servant Leadership

• Collaborating with Others

• Creating Change

• Technical/Functional Job Performance.

• Customer and Quality Focus.

• Attendance record.

• Timely Completion of assigned tasks and annual goals.

• Accuracy and integrity of work.

Health & Safety

As an employee at ARaymond, you play a crucial role in maintaining a safe and healthy workplace. Your responsibilities include but are not limited to, adhering to all health and safety guidelines and procedures established by the company and attending all required health and safety training sessions to stay informed about best practices and regulatory requirements.