Campaign Management Team – Operations Assistant (Part-time)
At a glance
Junior Campaign Management role at Appier. Taipei.
Pay not stated Campaign Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Assign screenshot tickets to interns by ticket type and workload, then check the finished work for quality
- Track intern progress, flag delays, and reshuffle assignments when tickets fall behind
- Coordinate realistic completion times with other teams and handle their ad hoc requests
- Keep automated reports and daily data refreshes working, while supporting schedules, paperwork, travel claims and group access
What you bring
- You can reliably work the fixed Monday-to-Friday afternoon schedule over the long term
- You communicate comfortably in Mandarin and English with account managers, interns and colleagues across teams
- You are organized enough to follow several tickets and interns at once, and raise problems early
- You use Google Workspace proficiently and can handle Pivot Tables or basic data work
Who this fits
This part-time junior role suits someone who is comfortable coordinating intern work and keeping operational details on track. You must work from the Taipei office and commit to the fixed Monday-to-Friday, 14:00-19:00 schedule.
From the employer
About Appier
Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com.
About the role
The Operations Assistant supports the Campaign Management (CM) Team by assigning tasks and safeguarding quality, managing the day-to-day work of screenshot interns, and handling team administration and recurring automation tasks, helping the CM Team run smoothly.
- Location: Taipei office (screenshot equipment, shared devices, and intern management are on-site)
- Must be able to commit reliably to the fixed schedule
Responsibilities
Team Operations
- Produce, assign, and quality-check screenshot tickets: distribute incoming tickets to interns based on ticket type and workload, and coordinate with other teams on feasible completion times
- Track intern progress, confirm it is on schedule or flag where support is needed, verify completed tickets, and rebalance assignments promptly when work falls behind
- Handle ad-hoc requests from other teams
Team Administration & Automation
- Maintain automated reports and make sure daily data refreshes correctly
- Support CM Team holiday on-call scheduling, IO signing, and travel purchase requests and expense claims
- Maintain Slack and Google Group membership lists
About you
- Able to commit to Monday–Friday 14:00–19:00; candidates available long-term preferred
- Detail-oriented and well organized, able to track multiple tickets and several interns at once and proactively report issues
- Strong communication skills in Mandarin and English, comfortable collaborating with AMs, interns, and cross-functional colleagues via Slack
- Proficient in Google Workspace (Sheets, Docs, Slides, Calendar), with Pivot Table or basic data-handling skills
- Hands-on experience with AI tools (e.g., ChatGPT, Gemini, Claude) and a willingness to use automation to improve routine work
- Nice to have: familiarity with Tableau and Google Apps Script
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