growthroles

Senior Supervisor - Account Management

A.P. Moller - Maersk Open · verified Oct 4, 2026
South Korea, Ichon, 17405 Full-time Senior Account Management

At a glance

Senior Account Management role at A.P. Moller - Maersk. South Korea, Ichon, 17405 · full-time.

Pay not stated

RoleAccount Management
SenioritySenior
LocationSouth Korea, Ichon, 17405
EmploymentFull-time
PostedOct 2, 2026 · 2d ago
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Support customer onboarding and manage relationships after customers join the Maersk environment
  • Handle customer cases, channels, contracts and disputes as part of the customer experience work
  • Carry out skilled administrative or operational tasks that support colleagues and operations

What you bring

  • You bring job-related training or on-the-job experience in a specific discipline
  • You can follow established routines and use judgment within defined boundaries, escalating unusual issues when needed

Who this fits

This role suits someone comfortable with customer-facing account work alongside administrative or operational support. The listing describes work under supervision, with limited scope and complexity.

From the employer

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks. Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems. A colleague at this level works on tasks of limited scope and complexity, exercises independent judgment within defined boundaries and guidelines and typically under supervision. The colleague has skills developed through job-related training and on-the-job experience within a specific job discipline. Colleagues have knowledge of standardized work routines and methods, general facts and information but may need to escalate non-routine problems to a more experienced colleague or supervisor. The job requires limited job and business knowledge at the time of hiring.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

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