Service Account Manager-South-Gulf Territory

ANDRITZ andritz.com Open · verified Sep 25, 2026

Alpharetta Manager Account Management

At a glance

Mid-level Account Management role at ANDRITZ. Alpharetta.

Pay not stated

RoleAccount Management

SeniorityManager

LocationAlpharetta

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Sell pulp-service offerings across wood yard, cooking, lime kiln, recausticizing, evaporators, power and recovery, and automation
Visit customers across Alabama, Florida, Louisiana, and Mississippi to uncover opportunities and grow existing accounts
Track quotes, competitor details, technical preferences, pricing, decision timing, and opportunities in the CRM
Build relationships with engineering, maintenance, and operations contacts while resolving customer issues quickly
Set territory forecasts, budgets, cost controls, and account growth plans, then record customer activity promptly

What you bring

A bachelor’s degree in engineering, preferably chemical or mechanical, or equivalent industry experience
A demonstrated record of success in sales or service, with pulp and paper experience preferred
Strong communication, organization, and multitasking skills, plus proficiency in Word, Excel, Outlook, and PowerPoint
Existing connections with pulp and paper customers in the territory are an advantage

Who this fits

You’ll suit a customer-facing territory role that combines selling, account growth, regular site visits, and coordination with product teams. The territory covers Alabama, Florida, Louisiana, and Mississippi, and the work involves relationships with engineering, maintenance, and operations personnel. You’ll also participate in industry events such as Digester Seminars, BLRBAC, and other conferences.

From the employer

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

What We Do

ANDRITZ is a global leader in providing plants, equipment, technologies, and services to industries including pulp and paper, hydropower, metals, steel, environmental solutions, renewable energy, and industrial process technologies. ANDRITZ serves customers worldwide through innovation, engineering expertise, and a commitment to sustainable solutions.

EDUCATION & EXPERIENCE

Qualifications

Bachelor's degree in Engineering (Chemical Engineering or Mechanical Engineering preferred) or equivalent industry experience.
Proven success in sales and/or service.
Experience within the pulp and paper industry preferred.
Established relationships with pulp and paper customers within the region are a plus.
Strong interpersonal and communication skills.
Excellent organizational and multitasking abilities.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.

PRINCIPAL DUTIES & RESPONSIBILITIES

Sales Responsibilities

Sell Pulp Service products and solutions across the following process areas:

Wood Yard
Cooking
Lime Kiln
Recausticizing
Evaporators
Power & Recovery Boiler Areas
Automation

Conduct regular customer visits throughout Alabama, Florida, Louisiana, and Mississippi.
Identify new business opportunities and expand existing customer relationships.
Follow up on quotations and gather competitive intelligence, technical preferences, pricing information, and customer decision timelines.
Manage and maintain opportunity information within the company CRM system.
Collaborate closely with product group personnel on all opportunities.
Participate in and support final negotiations to secure orders.

Customer Relationship Responsibilities

Build and maintain relationships with Engineering, Maintenance, and Operations personnel.
Ensure customer concerns and issues are identified and resolved promptly.
Coordinate and participate in customer presentations for project opportunities and technology updates.
Participate in industry events, including Digester Seminars, BLRBAC, and other industry conferences.

Additional Responsibilities

Manage territory sales forecasts, budgets, and cost controls.
Develop strategic sales growth plans for assigned accounts and territory.
Document customer visits and interactions in a timely manner through the Customer Interaction Center.
Communicate territory activity and customer intelligence effectively across the organization.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.