Key Account Manager (eCommerce & Retail)

ams OSRAM osram.com Open · verified Sep 18, 2026

Mexico City Manager Ecommerce Marketing

Mid-level Ecommerce Marketing role at ams OSRAM. Mexico City.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Grow account penetration and profitable revenue across eCommerce and retail customers in Mexico
Create joint business plans with customers that support brand strategy
Evaluate marketing returns and refine promotional plans for key accounts
Lead new opportunities and customer initiatives from planning through results review
Handle regional contracts, offers, tenders, and recurring customer performance reports

What you bring

At least four years managing eCommerce or retail key accounts in Mexico
A bachelor's degree in business management, marketing, or a related field
Strong negotiation and communication skills for tenders and commercial terms
Problem-solving and decision-making ability
Excellent written and spoken English

Who this fits

You’ll suit this role if you have Mexican eCommerce or retail account experience and can develop OSRAM Automotive Aftermarket business. The position is located in Mexico City and covers customers and regional commercial activity in Mexico. The listing does not specify travel, visa, or people-management requirements.

From the employer

Sense the power of light

The ams OSRAM Group is a global leader in innovative light and sensor solutions. With more than 110 years of industry experience, we combine engineering excellence and global manufacturing with a passion for cutting-edge innovation enabling transformative advancements in the automotive, industrial, medical, and consumer industries. “Sense the power of light” – our success is based on the deep understanding of the potential of light and distinct portfolio of emitter and sensor technologies. Around 19,700 employees worldwide drive innovations alongside societal megatrends. Find out more about us on https://ams-osram.com

As Business Unit AMSL Automotive Solutions & Lamps we support our vision and strategy by expanding our leading position in the automotive lighting market in OEM and Aftermarket. We are in a global leadership position in the automotive lamps business in traditional and LED applications and offer industry leading products in LED lighting to global OEM customers (e.g. with exchangeable LED light sources). We also tackle new growth opportunities in the Aftermarket with our automotive care and equipment portfolio.

Your new responsibilities

The KAM is responsible for maximization of the key account penetration and profitable growth of the assigned accounts in eCommerce & Retail sales channels in the country and region, for the OSRAM Automotive Aftermarket Mexico: Opening, leading, steering and finally developing the business with the customer.

Open, lead, steer and develop key account customers in Mexico for eCommerce & Retail channel for OSRAM Automotive Products
Develop Joint Business Plans (JBP) with eCommerce & Retail customers in line with brand strategies
Perform ROI analysis and promotion plan optimization for key eCommerce & Retail accounts
Identify and lead new business opportunities within the eCommerce & retail channels
Drive sales growth through marketing investments, promotional activities, and customer collaborations
Execute customer initiatives, from planning to evaluation, with excellence
Analyzes customer’s market, business targets & strategy, issues, needs, processes, value chain and key business drivers
Benchmark, gap analysis and custom elaborated approach of major eCommerce & retailer’s prospects
Contract, offer and tender negotiation and handling on a regional basis
Weekly/Monthly reporting on the customer in a total overall view (Hi-Low; Figures like turnover, profit, MK spending, activities etc.)

Who we are looking for

Min 4 years of experience of sales handling eCommerce and/or Retailer key accounts like Amazon, Mercado Libre, Autozone, Wal-Mart, OReilly and others in Mexico
Bachelor’s degree in business management, Marketing, or related
Negotiation skills on high level; excellent communication, ability to discuss tenders and deals terms and conditions and reach the win-win situation
Problem solving and decision-making skills
Excellent English language written and spoken

Please contact Joanely Ivette Mortimer for further information via Joanely.Mortimer@ams-osram.com or .