Influencer Community Coordinator
Mid-level Community Marketing role at amika. Brooklyn · full-time.
Growth Roles summary, based on the employer's posting.
What you'll do
- Run TYB ambassador operations, from enrollment campaigns and contracts to gifting, payments, and replenishment
- Grow and retain the ambassador base while moving strong performers into paid partnerships when appropriate
- Find and develop emerging creators through ongoing outreach, product seeding, and timely platform communication
- Coordinate campaign mailers by shaping lists, handling design submissions, arranging shipments, and reviewing results
- Track influencer KPIs, support reporting, and collaborate with social, paid media, brand, ecommerce, and creative teams
What you bring
- At least one year in influencer marketing, ideally within beauty or haircare
- Working knowledge of Tribe Dynamics, CreatorIQ, TYB, and comparable platforms
- A marketing, communications, public relations, business, or related degree is preferred
- Strong writing, speaking, organization, time management, and multitasking abilities
- Beauty industry interest, a learning-oriented approach, and comfort with Microsoft Office, especially Excel and PowerPoint
Who this fits
You’ll suit a hands-on role for someone who enjoys building creator relationships, learning quickly, and contributing in a changing, high-energy environment. You’ll need to work well with others while also handling tasks independently. The role is based in Brooklyn, New York, and requires US work authorization.
From the employer
amika means friend. we’re a fearless, Brooklyn-born, salon-raised haircare brand + a friend to all hair, hairstylists, the planet + you.
we’re rooted in clinical results. each product is infused with our intoxicating scent + powered by our superfruit soul, sea buckthorn. known as one of earth’s most omega-rich plant sources, this potent berry nourishes your skin, scalp + strands.
we’re a proud pal to the planet + certified B-Corp. from sustainably sourced ingredients + recyclable packaging to our energy-saving production processes, we pledge to reduce our greenhouse gas emissions, waste + energy to reach Net Zero by 2030.
having grown up in salons, we know better than anyone how important stylists are—they’re our confidantes + community. Think of us as your at-home hairapist, here to empower self-expression + bring joy to your haircare experience. all hair is welcome™.
the job:
as amika's influencer community coordinator, you will play a key role in supporting the influencer team in community growth inclusive of our brand ambassador program, TYB community, creator seeding, list building, mailing calendar support, relationship building + more. reporting to our influencer + partnerships manager, this is a dynamic, hands-on role centered on building + nurturing our creator + consumer community, ideal for someone who is passionate about turning creators into long-term brand advocates.
salary: $70,000 + bonus
location: Brooklyn, NY (must be based in New York + have the right to work in the US)
what you'll do:
- manage brand ambassador program on TYB including opt-in campaign management, affiliate payments, onboarding, contracts, gifting + product replenishment
- oversee brand ambassador scale, ensuring program is growing MoM + YoY with high retention rates; convert best in class BAs to long term paid partners when relevant
- support relationship building initiatives across greater influencer community inclusive of surprise + delight moments, regional events + community shoots
- identify, outreach + nurture relationships with net new up-and-coming creators via always-on seeding
- assist with daily outreach + communication with influencers to ensure timely responses across platforms
- assist with brainstorming, managing + executing mailers for various amika campaigns, including support with managing design submissions, building targeted influencer lists, shipping + tracking results
- admin support including product sendouts for influencers + VIPs, product closet management, order fulfillment + invoice submission
- assist with monthly reporting and KPI tracking
- continuously monitor + report on best-in-class influencer activations, trends, mailers, events + more, identifying how they can connect to overall amika brand strategies
- collaborate cross-functionally with social media, paid media, brand marketing, ecomm + creative teams to fuel departmental needs
must haves:
- 1+ year of experience in influencer marketing (preferably in beauty or hair)
- BA/BA in Marketing, Communications, Public Relations, Business, or a related field preferred
- strong familiarity with Tribe Dynamics, CreatorIQ, TYB + similar tools
- genuine enthusiasm and knowledge of the beauty industry + influencer marketing landscape
- thrives in dynamic, high-energy environments that are constantly evolving
- proactive mindset with a strong desire to learn + contribute
- strong written + verbal communication skills
- excellent time management + organizational skills
- detail-focused with the ability to manage multiple tasks simultaneously
- fast learner with strong problem-solving skills
- works well in a collaborative setting + is equally effective when working independently
- familiar with Microsoft Office, especially Excel + PowerPoint
ready to apply?
please click the link below that will bring you to our careers page where you can submit your application + resume (cover letter optional). a member of our team will be in touch soon!
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