Customer Solution Specialist
At a glance
Mid-level Solutions & Sales Engineering role at Amgen. Athens · full-time · €35,341–€47,814 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Build territory and key-account plans with your manager, then deliver against agreed priorities
- Review monthly results against the plan and adjust activities with your manager
- Maintain customer records and log interactions in the CRM system
- Collect competitor details, follow up on customer requests, and manage activity within budget
- Strengthen oncology knowledge, communication, and selling ability through training and self-directed development
What you bring
- Three to five years of pharmaceutical-industry experience, including at least two years in oncology sales
- Working knowledge of CRM databases and Microsoft Office
- Fluent spoken and written communication in the local language
- A bachelor's degree in life sciences or biomedical sciences is preferred
Who this fits
This role suits a mid-level sales professional who understands oncology customers and can work across retail practices, clinics, hospitals, peers, and district leadership. It is based in Athens and covers North Greece. You will work with a manager and wider territory teams while driving your own development.
From the employer
Career Category
SalesJob Description
HOW MIGHT YOU DEFY IMAGINATION?
You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.
Customer Solution Specialist Oncology – North Greece
What you will do
Responsibilities
Collaborates with manager to develop and implement territory POA and key account plans.
Achieve POA
Evaluates progress vs. plan monthly and agrees to course corrections with manager
Contributes to Cluster/Territory Teams Collaborates to agree on key account plan objectives/responsibilities
Engages with peers and District Manager to learn best practices
Demonstrates an understanding of industry and healthcare trends, of how retail practices, clinics and hospitals operate.
Identify and gather competitive information
Follows through on customer commitments and requests in a timely fashion
Reports customer activity in the CRM system and ensures customer profiles are kept up-to-date
Operates within the agreed expense budget aligned with POA priorities
Seeks advise and assistance to organize activities
Continuously develops and improves product knowledge, communication and selling skills through self-learning and active participation in agreed training programs.
Drives own development
The knowledge and skills necessary to perform the duties of this position are typically acquired through the following combination of education, experience and knowledge, or the equivalent.
Minimum Requirements
Minimum 3 to 5 years of experience in the pharmaceutical industry
Minimum 2 years in a sales-related job in Oncology
Good knowledge of computer systems (CRM databases and MS Office)
Fluency in local language, both in oral and written communication
Preferred Requirements
Bachelor’s degree in life science or (bio) medical sciences
Knowledge of Customer Relation Management principles
Exposure to interactions with various disciplines and organizational levels
Exposure to project management principles
What we expect of you
We are all different, yet we all use our unique contributions to serve patients. The qualified professional we seek is a Customer Solution Specialist with these qualifications.
Some of the vast rewards of working here
As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.
- Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
- A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
- Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits
Apply now
for a career that defies imagination
Objects in your future are closer than they appear. Join us.
careers.amgen.com
Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
.Salary Range
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