Athletics Marketing and Ticket Sales (Student) (FWS)

American University Open · verified Sep 11, 2026

Main Campus (Washington, DC) Part-time Junior General Marketing

Entry-level General Marketing role at American University. Main Campus (Washington, DC) · part-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Help run American University Athletics ticket sales and box office activities
Handle customer service, will call, and payment reconciliations for ticketed sports
Support basketball, volleyball, and wrestling game operations
Take on office administration, PA announcing, and other event-day tasks as needed

What you bring

Current enrollment at American University
An active Federal Work Study award
Readiness to support customer-facing box office and event operations

Who this fits

This role suits an enrolled American University student with Federal Work Study eligibility who wants hands-on athletics ticketing and event experience. It is part time at 10 hours per week. Current American University employees must apply through their employee Workday account.

From the employer

Work Where You Learn: Build Experience, Grow Skills, and Contribute to Your University Community.

This position is available only to enrolled American University students.

Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's Office of Financial Aid.

Important guidance for current American University employees: American University current employees, including those employed in student positions, must apply through their employee Workday account. If you are a current employee at American University, please log into your employee Workday account and select the Find Jobs report which will take you to our internal career listings. Applying outside of your employee Workday account may cause delays in a hire process.

Department:

Ticket Sales & Marketing

Time Type:

Part time

FLSA Status:

Non-Exempt

Job Description:

Summary:

The Athletics Marketing and Ticket Sales student worker will assist the Assistant Director of Ticket Sales and Marketing with all facets of the AU Athletics ticket sales and box office operations.

Essential Functions:

Assisting the Assistant Director of Ticket Sales and Marketing with all facets of the AU Athletics ticket sales and box office operations.
Participating in box office operations, customer service, will call, and reconciliations at our ticketed sports of men's and women's basketball, volleyball, and wrestling.
Other tasks (as needed) to support the Athletics Marketing and Ticket Sales team, including but not limited to: administrative/office work, PA announcing, and gameday support.

Position Type/Expected Hours of Work:

Part-time.
10 hours per week.

Salary Range:

$18.40 per hour.

Required Education and Experience:

Student must have an active Federal Work Study (FWS) award.

Other Details

This position is available only to enrolled American University students.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
American University is an E-Verify employer.
Visit https://www.american.edu/hr/ for additional information about American University employment and benefits.

Current American University Employees

American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email theworkline@american.edu.

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.