Key Account Manager - France
At a glance
Manager-level Account Management role at Amcor Group. La Defense · no salary stated · we estimate €59,400–€76,900 across France.
Amcor Group has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Serve as the main contact for L’Oréal within your account scope and build relationships with its decision-makers
- Create account plans around revenue and profit goals, then pursue growth in current business and new opportunities
- Bring R&D, production, logistics, quality and PLM together to deliver projects on time and meet customer expectations
- Lead pricing and contract discussions, and check that agreements meet company rules and customer needs
- Review account results and prepare reports on sales, trends and improvement opportunities
What you bring
- You bring strong customer relationship skills and experience managing multiple contacts and projects
- You can build sales strategies, negotiate commercial terms and assess market and competitor activity
- You use CRM tools and Microsoft Office, and apply data to solve problems and make decisions
Who this fits
This role suits a customer-focused account manager who can coordinate across internal teams and handle several projects at once. You’ll manage the L’Oréal relationship in the defined account scope.
From the employer
The Key Account Manager (KAM) is responsible for managing and expanding relationships with a strategic customer : L’Oréal. This role focuses on developing tailored scope strategies, driving sales growth, and ensuring high levels of customer satisfaction by delivering customized solutions.
Key Responsibilities:
Account Management
- Act as the primary point of contact for key accounts within the defined scope.
- Build and maintain strong, long-term relationships with customer decision-makers and internal stakeholders.
- Understand client needs deeply and deliver customized solutions to meet those needs.
Sales & Strategy
- Develop and implement strategic account plans aimed at achieving revenue and profitability targets.
- Identify and capitalize on growth opportunities within existing accounts & scope, as well as pursue new business.
- Monitor market trends and competitor activities to inform and adjust sales strategies.
Collaboration & Coordination
- Collaborate closely with internal teams including R&D, production, logistics, quality, and PLM to meet client expectations.
- Coordinate cross-functional efforts internally and externally to ensure timely delivery and quality assurance.
- Organize and facilitate meetings with customers, involving relevant stakeholders from both parties.
- Coordinate and follow up on project progress to ensure timely delivery and client satisfaction.
Negotiation & Contracts
- Lead contract negotiations, pricing discussions, and the establishment of service agreements.
- Ensure all agreements comply with company policies and customer requirements.
Reporting & Analysis
- Track and analyze account performance metrics regularly.
- Prepare reports detailing sales data, trends, and opportunities for improvement.
Key Skills Summary:
- Strong relationship-building and customer management skills
- Strategic sales and negotiation expertise
- Excellent communication skills and interpersonal abilities
- Solid commercial awareness and understanding of market trends
- Ability to manage multiple contacts and projects simultaneously
- Cross-functional collaboration and teamwork
- Analytical problem-solving and data-driven decision-making
- Adaptability to changing environments and resilience under pressure
- Proficiency with CRM tools and Microsoft Office suite
- Customer-focused mindset
- High adaptability to changing environments and to different internal or external stakeholders.
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