Communications Representative
Mid-level Communications role at Alphabe Insight Inc. Miami · full-time · $50,000–$57,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll answer customer and partner questions promptly and professionally
- You'll keep messages consistent across channels and share accurate details internally
- You'll prepare correspondence and documentation while keeping interaction records current
- You'll support scheduling, travel updates, client follow-ups, and question resolution
- You'll coordinate with internal teams to help protect service quality and customer satisfaction
What you bring
- Strong written and verbal communication with a professional, personable approach
- Organization, time management, and the ability to handle competing priorities
- Careful problem-solving skills and comfort working with others in a fast-paced setting
- Experience using standard office software and digital communication tools
- A positive attitude with the willingness to keep learning and developing
Who this fits
You’ll work onsite in Miami in a full-time role supporting clients, partners, and internal teams. This suits someone who communicates professionally, enjoys collaborative and fast-paced work, and wants to build skills in customer service within travel and entertainment.
From the employer
At Entertainment Travel Associates, we create memorable experiences by connecting people with exciting travel and entertainment opportunities. Our team is passionate about building meaningful relationships, delivering exceptional service, and representing our brand with professionalism and enthusiasm. We are seeking a motivated Public Relations Assistant who is ready to contribute to our growing organization while developing valuable communication and relationship-building skills.
As a Communications Representative, you will serve as a key point of contact between the company and our clients, partners, and internal teams. You will ensure that communications are handled professionally, inquiries are addressed promptly, and information is delivered accurately while supporting the organization's commitment to exceptional service.
Responsibilities
- Respond to customer and partner inquiries in a professional and timely manner.
- Maintain clear and consistent communication across multiple channels.
- Coordinate with internal departments to ensure accurate information is shared.
- Prepare and organize communications, correspondence, and documentation.
- Assist with scheduling, travel-related updates, and client follow-ups.
- Support customer satisfaction by resolving questions and providing helpful solutions.
- Maintain accurate records of communications and client interactions.
- Contribute to a positive, team-oriented workplace culture.
- Strong verbal and written communication skills.
- Professional attitude with excellent interpersonal abilities.
- Strong organizational and time management skills.
- Ability to multitask and prioritize responsibilities effectively.
- Detail-oriented with excellent problem-solving skills.
- Comfortable working in a collaborative and fast-paced environment.
- Proficiency with standard office software and digital communication tools.
- Positive mindset and willingness to learn and grow professionally.
- Competitive Salary: $50,000 – $57,000 annually.
- Career advancement and professional growth opportunities.
- Comprehensive training and ongoing development.
- Collaborative and supportive team environment.
- Opportunity to build valuable communication and customer service skills.
- Dynamic workplace within the travel and entertainment industry.
- Full-time position with long-term career potential.
- Performance-based recognition and advancement opportunities.