Communications Agent

Alphabe Insight Inc Open · verified Aug 15, 2026

On-site Hamilton Full-time Mid-level Communications

Mid-level Communications role at Alphabe Insight Inc. Hamilton · full-time · CA$51,000–CA$62,000 base.

SalaryStated by Alphabe Insight Inc

CA$51,000 – CA$62,000

Base salary for this role, in CAD per year, as published in the posting.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll manage client messages and maintain contact channels with their customers
You'll create and execute plans that improve a client's brand presence
You'll draft, edit, and proofread press releases, emails, and other materials
You'll coordinate teams around consistent messaging and recommend strategy changes
You'll answer customer inquiries promptly when support is needed

What you bring

Strong written and verbal communication ability
Excellent organization and multitasking skills
Working knowledge of Word, Excel, and PowerPoint
Comfort working independently and within a team
Careful, accurate execution across all tasks

Who this fits

This role suits a detail-focused communicator who can manage client messages, written materials, and several priorities at once. You'll work onsite in Hamilton, both independently and with internal teams. The role also includes customer service support and timely replies to inquiries.

From the employer

About Us

Messa Sync is a dynamic and results-driven company dedicated to providing innovative business solutions to our clients. Our team is committed to delivering exceptional service, fostering strong client relationships, and driving business success. We believe in professional growth, collaboration, and a results-oriented approach that allows our employees to develop their careers in a supportive and challenging environment.

Job Description:
We are looking for a skilled and enthusiastic Communications Agent to join our dynamic team. In this role, you will be responsible for facilitating clear, concise, and effective communication between our clients and their target audiences. You will work closely with internal teams to ensure that messaging is aligned with client goals and executed seamlessly across various communication platforms.

Responsibilities:

Handle incoming and outgoing communications for clients
Manage and maintain communication channels between clients and their customers
Develop and execute communication strategies to enhance brand presence
Draft, proofread, and edit content for press releases, emails, and other communication materials
Coordinate communication efforts across departments to ensure consistency
Analyze communication strategies and suggest improvements
Provide customer service support as needed, ensuring timely responses to inquiries

Skills:

Strong written and verbal communication skills
Excellent organizational and multitasking abilities
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Ability to work independently and as part of a team
Detail-oriented with a high level of accuracy in all tasks
Experience with project management tools is a plus

Benefits:

Competitive salary range of $51,000 - $62,000 per year
Opportunities for career growth and development
Supportive and collaborative team environment
Health, dental, and vision benefits
Paid time off and holidays
Retirement savings plan with company match