Communications Agent
Alphabe Insight Inc Open · verified Oct 21, 2026 At a glance
Mid-level Communications role at Alphabe Insight Inc. Birmingham · full-time · $53,000–$59,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Handle messages coming in and going out, then give clients, customers and colleagues clear answers
- Respond to questions and concerns, using follow-ups to help resolve requests
- Keep communication records current and organized, updating details when needed
- Coordinate with internal departments so requests reach the right people
- Support scheduling, daily administration and other communication tasks
What you bring
- Strong written and spoken communication, with confident, professional people skills
- Organize competing tasks carefully and manage your time while tracking details
- Listen actively, solve problems and stay professional across different inquiries
- Use basic computer and office software, and work independently or with a team
Who this fits
This full-time, on-site role in Birmingham suits someone who enjoys working with people, resolving questions and coordinating with colleagues. The position also calls for adaptability and a willingness to learn.
From the employer
Skillbridge Academy is a growth-focused organization committed to creating engaging experiences, building strong connections, and helping individuals develop valuable professional skills. We believe that successful events begin with great people—individuals who are organized, approachable, dependable, and ready to contribute to a positive environment.
As we continue to expand, we are looking for motivated individuals to join our team and support the execution of professional events, programs, and in-person activities.
Skillbridge Academy is seeking a professional and personable Communications Agent to support day-to-day communication between the organization, clients, customers, and internal teams.
The ideal candidate is organized, confident, attentive, and capable of communicating information clearly and professionally. This position is an excellent opportunity for someone who enjoys working with people, solving problems, and contributing to a positive customer and team experience.
Responsibilities
Handle incoming and outgoing communications in a professional and timely manner.
Provide clear and accurate information to clients, customers, and team members.
Respond to inquiries and assist with general questions or concerns.
Maintain organized communication records and update relevant information when needed.
Coordinate with internal departments to ensure requests and concerns are properly addressed.
Support daily administrative and communication-related activities.
Identify communication needs and help ensure information is delivered accurately.
Maintain a professional, courteous, and solution-oriented approach.
Assist with scheduling, follow-ups, and internal coordination when required.
Contribute to a positive and efficient working environment.
Strong verbal and written communication skills.
Professional and confident interpersonal abilities.
Strong organizational and time-management skills.
Ability to manage multiple priorities while maintaining attention to detail.
Comfortable working independently and as part of a team.
Strong problem-solving and active-listening skills.
Reliable, adaptable, and willing to learn.
Basic computer and office software skills.
Ability to maintain professionalism when handling different types of inquiries and situations
Competitive salary of $53,000 – $59,000 per year
Full-time employment
Career growth opportunities
Professional development opportunities
Opportunity to strengthen communication, customer service, and organizational skills
Supportive and collaborative work environment
Opportunities to take on additional responsibilities as you grow
Training and continued learning opportunities
Long-term career development within a growing organization
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