Commercial Relationship Manager
At a glance
Mid-level Account Management role at Alphabe Insight Inc. San Antonio · full-time · $50,000–$57,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Build and maintain commercial client and partner relationships while serving as the main contact for assigned accounts
- Learn each client’s goals, then find ways to grow and deepen existing commercial partnerships
- Follow up with clients, prospects, and partners and coordinate internal responses to their requests
- Track communications, opportunities, and account activity accurately across ongoing relationships
- Handle concerns, support retention, and contribute to presentations, proposals, meetings, and account development
What you bring
- Strong relationship-building skills paired with clear verbal and written communication
- Professional confidence in client meetings, follow-ups, and business discussions
- Effective organization, time management, and prioritization across multiple relationships
- Sound judgment, problem-solving ability, and comfort working independently or with internal teams
- A customer-focused approach with close attention to detail and an ability to turn conversations into business relationships
Who this fits
This role suits an organized, approachable relationship manager who can balance client service with commercial growth. You’ll work full time onsite in San Antonio and manage both external relationships and internal coordination.
From the employer
Catch Vibe Voice is a growing company focused on building meaningful connections, delivering exceptional client experiences, and creating long-term business relationships. We believe that strong partnerships are built through trust, communication, and a genuine understanding of our clients’ goals.
As a Commercial Relationship Manager, you will be responsible for developing, maintaining, and strengthening relationships with commercial clients and business partners.
You will work closely with clients to understand their needs, identify opportunities for growth, coordinate solutions, and ensure they receive a professional and consistent experience throughout their relationship with Catch Vibe Voice.
The ideal candidate is confident, organized, approachable, and capable of balancing relationship management with business development objectives.
Responsibilities
Develop and maintain strong relationships with commercial clients and business partners.
Serve as a primary point of contact for assigned accounts and relationships.
Understand client needs, business objectives, and potential opportunities.
Identify opportunities to expand and strengthen existing commercial relationships.
Conduct professional follow-ups with clients, prospects, and partners.
Coordinate internally to ensure client requests and expectations are properly addressed.
Support client retention and long-term account development initiatives.
Maintain accurate records of client communications, opportunities, and account activity.
Assist with presentations, proposals, meetings, and relationship-building initiatives.
Address client concerns professionally and work toward effective solutions.
Collaborate with internal teams to improve the overall client experience.
Stay informed about services, business initiatives, and opportunities relevant to commercial clients.
Strong interpersonal and relationship-building skills.
Excellent verbal and written communication abilities.
Professional and confident approach when communicating with clients.
Strong organizational and time-management skills.
Ability to manage multiple relationships and priorities effectively.
Comfortable conducting client meetings, follow-ups, and business conversations.
Strong problem-solving and decision-making abilities.
Ability to work both independently and collaboratively.
Customer-focused mindset with strong attention to detail.
Ability to identify opportunities and turn conversations into meaningful business relationships.
Comfortable working in a professional, results-oriented environment.
Competitive salary of $50,000 – $57,000 per year
Full-time employment
Professional growth opportunities
Career advancement potential
Opportunities to develop valuable commercial and relationship-management skills
Collaborative and professional work environment
Opportunity to build relationships with clients and business partners
Exposure to multiple areas of business development and account management
Supportive environment focused on professional development and long-term success
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