Business Development Executive - KSA
At a glance
Mid-level Business Development role at almentor. Riyadh · full-time.
Pay not stated Business Development salary
growthroles summary, based on the employer's posting.
What you'll do
- Build lasting relationships with KSA clients, keeping current accounts and finding ways to grow them
- Win new Saudi clients, guiding each opportunity from prospecting through close while pursuing individual and team targets
- Grow account revenue and retention by matching upsell and cross-sell opportunities to client business goals
- Show clients how to get value from the product, and resolve their questions and complaints within agreed service timelines
- Share customer needs with internal teams to shape plans for developing and expanding KSA accounts
What you bring
- At least three years in business development or sales, ideally in e-learning or training
- A bachelor's degree in business or a relevant subject
- Strong written and spoken English, including the ability to explain technical ideas to non-technical audiences
Who this fits
This role suits someone with Saudi market experience and a background in client growth and new business. You must be based in Saudi Arabia; Saudi nationality is preferred.
From the employer
About almentor: Founded 2016 with a singular vision of empowering lifelong learning and personal growth for all, through accessible and impactful education, almentor became the leading online learning platform that offers a high-quality education to learners around the world.
Our Mission: 🚀 almentor is on a mission to increase accessibility to affordable quality education for Arabic-speaking communities and a Goal to serve 10 million learners in MENA
Job Overview:
We are looking for a seasoned professional based in Saudi Arabia, with a strong background in the E-Learning/ Training industry, and an in-depth understanding of the Saudi local market. You will be responsible for building and maintaining long-term relationships for clients in KSA. In addition to acquiring new clients, increasing revenue through upselling and cross-selling, resolving client inquiries, and collaborating with internal teams to develop effective go-to-market strategies.
As the Business Development Executive in KSA you will:
- Build long-term relationships with existing clients in KSA to retain and grow them. 
- Acquire new clients in Saudi market, work with them end-to-end; from prospecting to closing and meeting individual and team targets. 
- Increase revenue and retention rate for accounts in KSA through driving intentional upsell and cross-sell motions to meet the clients’ business objectives. 
- Demonstrate, deliver, and help unlock product ROI for clients to help businesses growth. 
- Identify growth opportunities within the account segment.
- Resolve all client complaints, requests, and inquiries within the predetermined SLAs. 
- Align with internal cross-functional partners (Customer Success, Product, Marketing, etc.) with frontline insights/ customers’ needs to design a robust go-to-market strategy to nurture and grow our Accounts. 
- Perform other job-related tasks as needed. 
The ideal candidate will have:
- Proven experience of 3 years in business development or sales, preferably in the E-Learning/ Training industry.
- Experience in the Saudi market
- Saudi nationality is preferred
- Bachelor's degree in business or a relevant major 
- Excellent verbal and written communication skills, with the ability to present technical ideas for non-technical audiences 
- Able to prioritize and perform effectively in a highly dynamic work environment.
- Experience with CRM is preferred, HubSpot is preferred
- Excellent command of the English Language (both written and spoken)
- Experience in customer support is a plus
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