Multi Utility Lead / Key Account Manager
At a glance
Senior Account Management role at Aliaxis EMEA. UK - Home · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Set the UK Multi-Utility growth plan and connect it to the five-year business plan
- Own relationships with Asset Owners, leading contractors, installers, and distribution partners
- Create Key Account Plans that support sustained growth across strategic customers
- Lead a regional sales team through coaching, one-to-ones, customer visits, and performance direction
- Control regional targets, forecasts, profitability, negotiations, CRM accuracy, and SLA-linked KPIs
What you bring
- Utility or infrastructure experience, preferably involving PE pipe systems and major Multi-Utility stakeholders
- A record of business development, account management, and growth within a defined territory
- Credibility with stakeholders from operational contacts through senior leadership
- Strong planning, prioritisation, CRM capability, and attention to detail
- A UK driving licence plus readiness to travel
Who this fits
This role suits a commercially focused utility or infrastructure sales leader who can manage strategic accounts and guide a regional team. You should be comfortable with complex negotiations, independent work, coaching, and cross-functional coordination. Regular travel across the UK is part of the role.
From the employer
Aliaxis UK is seeking an exceptional Multi Utility Lead / Key Account Manager to lead the strategic direction and commercial growth of our UK Multi‑Utility (MU) sector. This high-impact leadership role will place you at the forefront of our relationships with the UK’s major MU Asset Owners, top MU contractors and installers, and our key distribution partners.
If you are an industry expert with the vision, influence, and leadership to drive transformational growth, we want to hear from you.
What You’ll Be Doing
Lead our Multi‑Utility Strategy
Develop and execute the sector’s growth strategy in line with Aliaxis’s five‑year business plan.
Identify market trends, competitor movements, and emerging opportunities across the UK water and gas infrastructure landscape.
Drive High‑Value Relationships
Act as the primary lead for Asset Owners and our top 10–20 MU contractors and installers.
Manage strategic relationships with key distribution partners to support category, commercial, technical, and operational performance.
Build structured Key Account Plans that deliver sustainable growth.
Lead, Inspire, and Grow Your Team
Lead a high‑performing regional sales team, fostering a proactive, collaborative, and “can‑do” culture.
Empower your team through coaching, regular 1‑to‑1s, joint customer visits, and clear performance leadership.
Deliver Outstanding Commercial Performance
Own sales targets, forecasts, and profitability across the region.
Manage complex commercial negotiations and drive decisions that support both top‑line and margin growth.
Ensure excellence through robust reporting and accurate CRM data (Dynamics / CRM 2.0).
Enhance Service Excellence
Partner with Customer Service, Technical, and Supply Chain teams to guarantee seamless delivery across our MU customer base.
Monitor and manage KPIs aligned to SLAs, providing regular performance insights.
What You’ll Bring
Industry Know‑How: Experience in the utility or infrastructure sector, ideally with knowledge of PE pipe systems and key MU stakeholders.
Commercial & Sales Leadership: A strong track record in business development, account management, and delivering growth in a defined territory.
Influence & Communication: Confident, credible, and able to engage stakeholders at all levels, including senior leadership.
Organisational Strength: Excellent planning, prioritisation, and CRM skills, with strong attention to detail.
Self‑Motivation & Drive: Resilient, proactive, and able to work independently with a high level of discipline.
Mobility: Full UK driving licence and willingness to travel.
Benefits
Car Allowance
Private Medical Insurance
Life Assurance 6x annual salary
Critical illness cover
Compan Pension contribution up to 10%
Dental cash plan
Holiday purchase scheme
Enhanced parental leave
Great discounts on local retailers and restaurants
Fantastic Health & Wellbeing package including an Employee Assistance Programme and access to My Strength
Cycle to work scheme
Equal Opportunity Employer
Aliaxis is proud to be an equal opportunity employer who welcomes candidates and employees from all backgrounds. We are committed to building and investing in a culture of belonging, where all our employees feel empowered, can be their true selves and are able to bring their best ideas forward and contribute to the company’s “Growth with Purpose” strategy.
For us, equity and belonging starts at the application step: whether it's offering flexibility in scheduling interviews, or ensuring a supportive and inclusive environment, we strive to remove barriers and create equal opportunities for all applicants. Should you have specific needs, please do not hesitate to let us know and we will do our best to accommodate.
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