Inside Sales Executive (6-months maternity cover)
At a glance
Mid-level Account Executive role at Alfa Laval. Shah Alam · full-time.
Pay not stated Account Executive salary
growthroles summary, based on the employer's posting.
What you'll do
- Respond to customer questions with quotations, then pursue the quotes, orders and sales leads
- Help outside sales engineers find new business and match customer needs with products, parts and services
- Coordinate with technical, service, procurement and logistics teams while processing orders and tracking deliveries
- Keep customer records and CRM information current, and prepare sales reports, forecasts and monthly updates
What you bring
- A diploma or degree in business, engineering or a related area
- Two to three years in inside sales or sales coordination
- Strong English and Bahasa Malaysia, plus working ability with Excel, Word and Outlook
Who this fits
This suits a self-directed, detail-focused seller who can prioritize multiple tasks and communicate clearly with customers. The position is a six-month maternity cover based in Shah Alam, Malaysia.
From the employer
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
Who You Are
You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.
If the above sounds like you, this position might be just what you’re looking for!
About The Job
Responsible for selling Alfa Laval transactional products and services within the assigned area of responsibility and providing direct support to customers.
Job Description
- Handle incoming customer enquiries and prepare quotations.
- Follow up on quotations, purchase orders and sales opportunities.
- Support external sales engineers in developing new business.
- Identify customer requirements and recommend suitable products, spare parts and services.
- Coordinate with technical, service, procurement and logistics departments.
- Process customer orders and monitor delivery schedules.
- Maintain customer databases, sales records and CRM systems.
- Follow up on overdue quotations and outstanding payments where required.
- Assist in preparing sales reports, forecasts and monthly performance updates.
- Maintain good relationships with existing customers.
What You Know
- At least a Diploma or Degree in Business, Engineering or related field
- 2–3 years in inside sales / sales coordination
- Good English and Bahasa Malaysia proficiency
- Proficiency in Microsoft Excel, Word and Outlook
- Good verbal and email communication
- Proactive, responsible and detail-oriented
- Able to multitask and work under pressure
What’s In It For You
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.
We are conducting a continuous review of received applications. We do not accept applications via email, due to General Data Protection Regulation (GDPR).
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