Client Success Consultant
At a glance
Mid-level Customer Success role at AIL. Remote · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Use warm leads to arrange virtual appointments with prospective clients
- Explore each client’s priorities and explain life, accident, and supplemental health coverage
- Answer insurance questions and offer clear, professional guidance on available benefits
- Follow up after discussions while keeping client records and documentation accurate
- Join required training, coaching sessions, and virtual team meetings
What you bring
- You must be at least eighteen and authorized to work in the United States
- You need to secure the required state authorization before handling licensed insurance activity
- You provide a computer, webcam, dependable high-speed internet, and a professional workspace
- You communicate well in writing, conversation, and listening while staying organized and client-focused
Who this fits
This remote independent-contractor role suits self-directed, coachable people who can work alone while staying connected to a team. You will be paid through commissions tied to performance rather than an hourly or salaried arrangement. Required coursework, exams, and state authorization are completed at your own expense, with training and licensing guidance provided.
From the employer
Position Overview
AO Globe Life is hiring a Client Success Consultant to provide education and support to individuals and families reviewing insurance protection options. You will meet with clients virtually, identify their priorities, and explain life, accident, and supplemental health insurance coverage in a clear and professional manner.
This position offers a remote work environment, warm leads, structured training, and the opportunity to build a performance-based career.
Responsibilities
Connect with prospective clients through provided warm leads
Schedule virtual client appointments
Conduct needs-based coverage discussions
Educate clients about insurance products and available benefits
Answer questions and provide professional guidance
Follow up with clients to maintain a positive experience
Maintain accurate records and client documentation
Attend training, coaching, and team meetings
What We Offer
100% remote role
Warm leads provided by the company
Weekly paychecks
Unlimited earning potential
Medical insurance premium reimbursement
Online training and development resources
Daily mentorship and leadership support
Performance incentives
No business overhead costs
OPEIU Local 277 union representation
Opportunity with a stable, member-focused organization with 70 years of history
Qualifications
Excellent written, verbal, and listening skills
Professional and client-centered communication style
Strong attention to detail and organization
Comfortable using online systems and virtual platforms
Dependable, coachable, and goal-oriented
Ability to work independently while remaining engaged with a team
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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