Director, Marketing & Communications

AccorHotel Open · verified Sep 10, 2026

On-site Amman Full-time Director Communications

Leadership Communications role at AccorHotel. Amman · full-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Run the hotel’s marketing and PR work while keeping activity aligned with brand standards
Shape communication plans and coordinate campaigns with Sales, Spa, and Food and Beverage teams
Direct photography, advertising creative, media pitches, releases, and guest or sales collateral
Build brand partnerships and stage consumer and media events at the property
Track market factors, oversee promotional channels, and report media ROI and activity to Dubai Regional Office

What you bring

Bring required experience in a luxury hotel or luxury hospitality setting
Have five to eight years in marketing or communications, preferably within hotels
Communicate exceptionally well in English and use Word, Excel, and database software proficiently
Work with strong organization, attention to detail, professionalism, initiative, and teamwork
University education is preferred; GCC media contacts, Arabic, and agency experience are assets

Who this fits

This role suits someone with mandatory luxury hospitality experience who can lead marketing and PR with organization, initiative, and attention to detail. You’ll work onsite in Amman, handle pressure, and manage stakeholder expectations. Arabic, GCC media relationships, and agency experience can strengthen your fit.

From the employer

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Manage all activity within the marketing and public relations department, ensuring all brand standards are followed.
Serve as the hotel’s primary brand ambassador, ensuring that brand guidelines are followed.
Develop the hotel’s communication strategies and execute the marketing, public relations and marketing campaigns in conjunction with the Sales, Spa, Food and Beverage departments to ensure profit growth and brand exposure.
This includes but is not limited to the following:
Hotel photography
Creative direction for advertisements
PR pitch calendars and tactical activities
Development and dissemination of media releases/minimum 2 per month
Guest and sales collateral pieces
Build brand partnerships and generate consumer event activations at the property level.
Plan and execute 6 - 8 media events per year, ranging from restaurant launches, packages, media familiarization trips, etc….
Research, analyze and monitor financial, technological and demographic factors so that market opportunities may be capitalized on.
Plan and oversee the hotel’s advertising and promotional activities, including print, electronic, radio, social and direct mail.
Develop promotional materials, which including printed collaterals
Liaise with the regional and corporate office on projects to support FRHI initiatives.
Provide key messaging support for media interviews and for reputation management issues i.e. crisis communications.
Develop and deliver insightful strategies and presentations to the executive committee and business departments where appropriate.
Manage PR and marketing agency resources for ad hoc projects and campaigns.
Update and regularly review all hotels’ restaurant and spa listings in both print and electronic media.
Work with digital marketing to develop compelling consumer and media content.
Submit monthly reports to the Dubai Regional Office (DRO) outlining return on investment (ROI) media awareness/coverage and key activities.

Prior experience within a luxury hotel or luxury hospitality environment is a mandatory requirement for this position
Minimum 5 - 8 years of experience in marketing/communications, preferably in a hotel environment.
Excellent English written and verbal communication skills required.
Proficiency in Word, Excel, and Database management software.
The successful candidate will be an extremely organized, detail-oriented, professional, and a self-motivated team-player with excellent interpersonal skills.
Must be able to work well under pressure and manage stakeholder expectations of from each property.
University education preferred.
Experience with/contacts within GCC media marketplace are an asset.
Arabic language and written skills is an asset.
Marketing and PR agency experience is an asset.