OTA Key Account Manager F / H / X
At a glance
Mid-level Account Management role at AccorCorpo. Issy-les-Moulineaux · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Create and carry out action plans that diversify OTA mix, improve visibility, control distribution costs, and protect direct web and loyalty value
- Negotiate recurring contracts and marketing programs with OTA partners to build brand awareness and meet targets
- Track KPIs, challenge stakeholders, and run quarterly reviews with sales and technical teams
- Coordinate local OTA teams and account managers on opportunities, partnership updates, tools, and new processes
- Lead technology, legal, loyalty, web direct, and other cross-functional projects tied to OTA performance
What you bring
- A master’s degree plus two to three years in an OTA, e-commerce, or travel-related setting
- Experience negotiating global contracts involving multiple contacts and cultures
- E-commerce, sales, or revenue management expertise with strong relationships across local teams and online partners
- Strong analytical ability, fluent French and English, and the ability to bring internal departments together
Who this fits
You’ll suit a manager-level account role focused on OTA partnerships, commercial negotiation, analytics, and cross-functional delivery. The position is hybrid in Issy-les-Moulineaux and calls for curiosity about other cultures, teamwork, and a partnership-oriented approach.
From the employer
Accor Tech & Digital is the power engine of Accor technology, digital business and transformation. Our 5,000 talents are committed to deliver the best tech and digital experiences to our guests, hotels and staff across 110 countries and to shape the future of hospitality.
Accor Tech & Digital, jobs in the tech field where intelligence is above all human!
The OTA KAM aims to put in place & execute a strategic action plan with a focus on driving sustainable growth for Accor and Hotels. To do so, the action plan should contribute to diversification of the channel mix, increased visibilityon OTAS, control of the distribution cost and protect the value of our web direct & loyalty program.
He/ She is working closely with the different Accor Business Units, and in particular with the local e-commerce or account managers who are his/her relays in their dedicated regions.
OTA Key Account Management
- Negotiate contractual agreement on a very frequent basis
- Construction of a clear action plan to reach targets
- Regular follow-up of the KPIs to challenge stakeholders
- Work closely with the hubs/divisions in their local account management & action plan implementation
- Negotiate strong and relevant marketing plans with the objective to increase Accor brand awareness
- Organize regular quarterly business review with Sales & technical teams
Coordination with local OTA Teams (E-commerce & Sales)
- Co-design of action plans to support the business development strategy
- Exchange with local account managers on the identification of opportunities with local players
- Regular communication regarding OTA partnership updates
- Training on tools & new processes
360° expertise
- Build business case for technology evolution
- Project management on technology-related improvements with digital experts
- Regular meetings with legal department (existing and new partners contracting, tax management)
- Provide feedback on performance toward sales performance & BI teams
- Conduct transversal project with loyalty and web direct teams
- Ad-Hoc project management
- Master degree
- 2/3 years of experience ideally within Online Travel Agencies, E-Commerce,or travel-related industry
- Past experience in negotiating global, multi-interlocutorand multi-cultural contracts
- Relevant E-Commerce, Sales or Revenue Managementexpertise with experience in building strong relationshipwith local teams and online partners
- Manage a portfolio of key accounts
- Strong analytical skills and mindset
- Fluent in English & French
- Curious about other cultures
- Have a strong team spirit
- Ability to federate internally with the different department
- High Conviction approach
- Ability to establish a strong partnership relationship withcustomers
- Embody the group's values
- Multi topic knowledge and interest (negotiation,commercial, legal, connectivity)
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