Account Supervisor, Janitorial Services
At a glance
Mid-level Account Management role at ABM US. El Paso · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Keep the site staffed and running, checking attendance, schedules, time records, and daily assignments
- Inspect completed work for cleanliness and quality, and confirm it meets client and contract requirements
- Train and coach front-line staff, address performance problems, and help with onboarding and evaluations
- Serve as the client’s link to operations leaders and respond to service problems or escalations
- Track supplies and equipment, flag maintenance needs, and reinforce safety and site rules
What you bring
- A valid state driver’s license and a high school diploma or equivalent
- One to three years leading supervisors or teams, ideally in facilities, janitorial, aviation, or service work
- Basic computer ability for email, timekeeping, and reporting, plus strong communication and organization skills
Who this fits
This mid-level supervisory role suits someone comfortable directing on-site staff and balancing staffing, service quality, client needs, and safety. Expect extended periods standing and walking, occasional lifting of up to forty pounds, and possible exposure to cleaning chemicals, noise, and changing temperatures. Background screening or security clearance may be required depending on the site.
From the employer
The Account Supervisor is responsible for overseeing daily site operations, ensuring service delivery meets contractual obligations, and supervising front-line team members. This role serves as a key point of contact between operations, employees, and the client to ensure high levels of performance, safety, and customer satisfaction.
Pay: $20.00 - $21.00/hour - DOE
The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.
401(k) – You become eligible to make personal contributions beginning the first of the month following 30 days of employment. You become eligible for the ABM match beginning the first of the month following six months of employment. ABM matches your pre-tax and/or Roth contributions, dollar for dollar, for the first 3%. For the next 2%, ABM contributes $0.50 for each dollar you contribute. Your contributions and match are immediately vested.
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit
ABM Employee Benefits: Staff & Mgmt
- Supervise and support on‑site personnel, ensuring proper staffing, attendance, and performance
- Ensure all work is completed in accordance with company standards, client expectations, and contractual requirements
- Conduct routine inspections and audits to maintain quality, cleanliness, and compliance
- Train, coach, and mentor team members; address performance issues and support corrective actions when needed
- Manage schedules, timekeeping, and daily task assignments
- Serve as the primary liaison between the client and operations leadership
- Ensure compliance with company policies, safety standards, and regulatory requirements
- Assist with onboarding, disciplinary actions, and performance evaluations
- Monitor supplies and equipment; report maintenance or inventory needs
- Respond promptly to service requests, issues, or escalations
- Must have a Valid State Driver’s License
- High school diploma or equivalent required; some college or relevant coursework preferred
- 1–3 years of supervisory experience, preferably in facilities management, janitorial services, aviation, or a service‑driven environment
- Strong leadership, communication, and organizational skills
- Ability to work independently and manage multiple priorities
- Proficient with basic computer applications (email, timekeeping, reporting systems)
- Ability to remain professional and adaptable in a fast‑paced environment
Physical Requirements
- Ability to stand and walk for extended periods
- Ability to lift up to 25–40 lbs as needed
May require bending, stooping, and climbing stairs depending on site needs
Work Environment
- Fast‑paced operational setting
- May involve exposure to cleaning chemicals, noise, and varying temperatures
- Requires adherence to safety regulations and site‑specific protocols
- Background checks and security clearance may be required depending on location
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