Account Executive
At a glance
Mid-level Account Executive role at Abbott. Santo Domingo · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow direct and distributor accounts across Caribbean territories, finding new opportunities and expanding value within existing business
- Guide distributor sales teams toward new sales and greater revenue from the installed customer base
- Build account plans, renew or extend contracts, and move customers through contract stages toward Abbott-owned accounts
- Handle customer and distributor needs around allocations, backorders, orders, shipments, and service challenges
- Track distributor performance and contract compliance while resolving customer issues and conducting business reviews
What you bring
- A university degree is required, along with at least five years of healthcare sales experience
- You need fluent written and spoken English and must be willing to travel for half of your working time
- Experience selling diagnostics is preferred; capital sales, executive-level deals, and distributor management are also relevant
Who this fits
This role suits a healthcare sales professional who can manage direct accounts and distributor relationships, pursue new business, and work with senior customer stakeholders. You’ll be based in Santo Domingo and travel across Caribbean territories for half of your time.
From the employer
JOB DESCRIPTION:
Account Manager Core Diagnostics division, this position is based in Santo Domingo, Dominican Republic.
This position required travel time 50% in Caribbean area (Bahamas, Guyana, Trinidad Tobago, Suriname, Turks and Caicos Islands, others).
Fluency in English, both written and verbal, is required.
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
- Career development with an international company where you can grow the career you dream of .
- Sales Incentive Plan
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position is based in Santo Domingo, Dominican Republic. We’re empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people. Our diagnostic solutions are used in hospitals, laboratories and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
The Account Executive is a strategic sales professional that’s highly skilled at finding ways to drive exponential growth in current direct and distributors accounts to identify and close new business. Works across multiple stakeholders including c-suite, expediting complex decisions to quick wins. Self-starter, develops and deploys best practices, identifies new customer insights to drive business, highly accountable, and delivers above expectations. The Account Executive operates as primary account management for all direct Abbott customers, drives the distributor sales teams to develop new business and increase revenue at the installed base. This core job is Santo Domingo, Dominican Republic based and includes managing and growing business in the Caribbean territories to increase market share in a profitable way. The Account Executive serves as the primary liaison of Abbott brand to all customers in these regions.
- Focus on identifying and closing new business as well as value expansion. Develop scenario and contingency plans that ensure achievement of results under changing conditions and situations.
- Move customers through contract life cycle and from shared to owned Abbott Core Diagnostic accounts through value expansion.
- Drives customer loyalty (resolving customer issue, NPS, Executive & Operational Customer Business Reviews)
- Executes distributor business management under distributor playbook.
- Drives the distributor sales team to develop new business and increase revenue at the installed base.
- Ensures that distributors in the countries comply with the sales strategies of the division, meaning complying with the distributor's sales and margin plan. Actively participates in closing deals, execute programs that grow revenue and market share. • Build strong relationships at all levels within the distribution channel and direct customers.
- Renew business early or extend contracts to block the competition and create value for every customer to improve utilization (Value expansion).
- Develops and executes existing account plans to ensure customer satisfaction and drive value expansion opportunities.
- Elevates all distributors and customer challenges immediately as needed in partnership with the service organization.
- Works closely with Marketing, Finance, Legal, Office of Ethics and Compliance and Operations to focus on Abbott solutions and assure brand loyalty within the distribution channel.
- Work with Direct customers and distributors sales Team to grow the region in a profitable manner.
- Responsible for day-to-day customer and distributors management on including management of Allocations / Backorders, Ordering / shipments, and Customer requests
- Distributor Business Management under distributor playbook.
- Monitor Distributor Performance and Contract Compliance
- Monitor contract Compliance with direct customers.
- Maximize sales and margin through the distributor network and direct customers
- Driving customer loyalty (resolving customer issues, NPS, Executive & Operational Customer Business Reviews)
Requirements
- Bachelor's Degree is required. (Graduated from University, diploma is required).
- Minimum 5 years sales experience in health care industry. (Diagnostics, Medical devices, laboratories and hospitals)
- Sales experience in diagnostics is preferred • Good Communication skills
- Willing to travel 50% of the time.
- Experience in capital sales and/or multi-stakeholder environment: developing and selling customized solutions to senior level/c-suite executives, distributor channel management.
- Innovation and Change Management: brings new ideas forward and drives them through organization Preferred qualifications:
- English fluency is mandatory.
- Strong business planning process Experience in Excel, Power point, Microsoft Office and CRM skills (Salesforce.com) and Power BI.
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
N/AIn specific locations, the pay range may vary from the range posted.
JOB FAMILY:
Sales Force
DIVISION:
CRLB Core Lab
LOCATION:
Dominican Republic > Santo Domingo. D.N. : Office Building
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 50 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Driving a personal auto or company car or truck, or a powered piece of material handling equipment
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