Sales Engineer – Service Division
At a glance
Mid-level Solutions & Sales Engineering role at Abb. Zagreb · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Sell service products, systems, and solutions while meeting targets for your assigned business area
- Build customer relationships, uncover needs, and match them with the wider service offering
- Find new market and digital sales opportunities, then present relevant digital solutions
- Prepare technically and financially sound offers with bid, proposal, and marketing colleagues
- Handle sales administration while supporting collections and project work when needed
What you bring
- An electrical engineering degree is required for this role
- You bring at least three years of sales and marketing experience
- You understand medium-voltage and low-voltage systems and solutions, alongside strong digital sales capability
- You can work fluently in written and spoken English and Croatian
- You hold a Croatian-valid driving licence for customer travel
Who this fits
This role suits a mid-level sales engineer who can combine technical knowledge with customer-facing service selling. You will work mainly from Zagreb, with flexible location options, and travel to customers using a Croatian-valid driving licence. Familiarity with MS Office and Salesforce would strengthen your application.
From the employer
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Service Manager__
Your role and responsibilities
In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.
The work model for the role is:
This role is contributing to the Electrification Service business in Zagreb with the possibility to consider flexible locations.
You will be mainly accountable for:
Selling products, systems, and services to customers, achieving business targets for the assigned service business.
Establishing and maintaining effective customer relationships to understand their needs, promote the full product, systems, and services offering, and align to provide solutions. Ensuring a positive customer experience throughout the sales process.
Ensuring efficient marketing activities and value propositions to customers.
Identifying and driving the development of new market opportunities, including digital sales opportunities, and promoting digital solutions to customers.
Managing administrative procedures in sales processes and supporting collection and project management activities when needed.
Preparing offers in coordination with the bid and proposal department and/or the Marketing Manager, ensuring appropriate technical and financial aspects of offers, including prices and trading conditions.
Qualifications:
You hold an Electrical Engineering Degree
You have at least 3 years experience in Sales and Marketing
Strong sales competency like digital capability & knowhow, should have experience and knowledge of Medium Voltage and Low Voltage systems and solutions
Knowledge of MS Office tools and Salesforce would be considered an advantage
Skills like strong learning ability, customer orientation, good sense of responsibility and personal integrity are required
You hold current driving license valid in Croatia to be able to travel to costumers
Fluency in English and Croatian languages both written and spoken
Benefits
Locally, you can count on:
Competitive compensation: Attractive salary packages and performance bonuses.
Career development: Structured career paths, individual development plans, opportunities for internal mobility, including international roles, technical and managerial training programs, mentoring and access to global learning platforms.
Flexibility and work-life balance: Flexible working hours, hybrid work options, and a strong focus on work-life integration.
Meal allowance: Meal allowance is provided to support daily lunch expenses.
More about us
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
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