Key Account Manager
At a glance
Manager-level Account Management role at Abb. Notting Hill · full-time · no salary stated · we estimate A$192,500–A$226,500 across Australia.
Abb has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Shape account plans and executive coverage across VIC, prioritizing opportunities and actions that grow Statements of Work
- Build targeted approaches to raise win rates for medium-voltage distribution projects throughout the sales cycle
- Develop senior customer relationships, uncover buying priorities and end-user behavior, then turn those insights into tailored solutions
- Set sales and gross-margin goals for priority accounts, share pricing intelligence and respond proactively to competitor moves
- Work across tender platforms with product and segment sales teams, while resolving customer issues and tracking active projects
What you bring
- At least five years in sales or account management in a related industry, with evidence of customer relationship and sales results
- An electrical engineering background or a relevant commercial qualification
- Electrical-sector expertise, especially medium-voltage products and solutions such as switchgear, protection relays or compact substations
- Confident communication with stakeholders inside the business and across customer organizations
Who this fits
This hybrid account-management role suits someone who can combine technical electrical knowledge with strategic customer and sales work. The account remit covers VIC, with responsibility for key customers and projects.
From the employer
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
National Sales & Solutions Manager - ELDS__
Your role and responsibilities
In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. Join us in the Electrification Distribution (Medium Voltage) Solutions Team as a Key Account Manager and you’ll have the opportunity to develop, implement, and manage the account strategy that focuses on share of wallet growth, profitability, and customer satisfaction. You will coordinate sales activities, monitor current projects, and manage the resolution of specific customer problems. You will also showcase your expertise by giving input on market price developments and tendencies.
Work model: Hybrid
- Lead development and execution of the account plan and Statement of Work growth actions, including executive relationship strategy, coverage plans, and opportunity prioritization across VIC.
- Develop and execute targeted sales strategies to increase ABB’s win rate on key customers and projects, positioning full-portfolio Medium Voltage (MV) Distribution Solutions throughout the entire sales cycle.
- Build senior relationships with key stakeholders and decision-makers to understand buying drivers and end user behaviors, converting insight into differentiated values and solutions.
- Define and deliver sales and gross margin targets for priority accounts; contribute pricing insights based on market dynamics and implement proactive responses to competitor activity.
- Navigate multiple tender platforms and collaborate closely with product and segment sales teams to align on market needs and ensure ABB is the first choice for investment projects.
- Understand key customer business drivers and risks (e.g., sustainability, digital, cybersecurity) and translate them into concrete opportunities for ABB, while maintaining 100% compliance with ABB’s safety, integrity, and ethical standards.
Qualifications for the Role
- You’ll bring a solid foundation in Engineering (Electrical) or a relevant commercial qualification, giving you the confidence to engage in technical conversations and strategic discussions alike.
- You have at least 5 years’ experience in sales or account management within a related industry, with a track record of building strong customer relationships and delivering results.
- Your technical knowledge in the electrical sector, especially medium‑voltage (up to 36kV) products & solutions such as switchgear, protection relays, or compact secondary substations sets you up for success in this role.
- It is seen to be an advantage to have worked on or with medium/ high voltage products within the relevant segments such as Utilities & Renewables, Data Centers, Metals Mining & Minerals, Oil & Gas, etc.
- Hands-on experience with estimating and tendering (ideally using SAP) will be a strong advantage as you navigate complex bids and proposals.
- You’re an excellent communicator, capable of engaging confidently with stakeholders at every level, both inside the business and across the customer landscape.
More about us
ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability™ enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
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